What customers are saying about our service and our website

Thanks for the email and thanks for taking the initiative to save me some money! I appreciate the personal email to let me know. So many transactions today feel like you are talking to computers so it's nice when a simple email is sent. Thanks again!  K.W. from Indiana

Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus.  O.J. from Florida (yes, those are his real initials)

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated.  M.M. from Minnesota

I just placed my first order with Pegasus and I wanted you to know that it was a superb on-line shopping experience. Keep up the good work!  D.P. from Pennsylvania

I would like to thank your team for fast efficient service. I was blown away by how quick it showed up - something we never see in Australia. I have purchased parts from overseas many times before but you guys have been the most impressive! Thanks again for your help and prompt response.  P.B. from Australia

The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time.  J.S. from New South Wales

I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind.  S.G. from Florida

You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN!  P.K. from North Carolina

Pegasus racing is a really great company to deal with. I'm always impressed. I'll definitely recommend you to anyone for their racing supplies.  D.R. from Virginia

Good to know there's still places out there that pride themselves on their business. Being a full time racer I can assure you money is tight. It's good to feel secure and know that you guys put customers and honesty at the same level and lead on that principal. Thanks!  W.M. from Massachusetts

These guys are helpful and know what you need. Great advice, good to deal with.  F.P. from New Zealand

Subject: Service quality. You guys are sooooooo much better than the competition! Thanks.  J.W. from California

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing!  E.S. from Adelaide

I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia.  B.W. from Australia

Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!!  D.P. from Florida

I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU.  J.E. from Australia

5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List.  M.M. from California

Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days.  J.D. from Washington

You guys are awesome! Just wanted to say a quick thanks for your great service, professional parts and super fast postage.  F.H. from Australia

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.