What customers are saying about our service and our website

Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done.  J.B. from Louisiana

Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service.  M.C. from Florida

Good job. You guys rock. Thanks!!  J.W. from Florida

Thanks for your help. This was my first order with you and I was very pleased with the friendliness and service!  G.P. from Florida

I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind.  S.G. from Florida

Pegasus is the best place to purchase motor racing stuff for the Mexicans.  J.G. from Mexico

I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer.  J.C. from Texas

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

I know of nobody that does a better, faster or more reliable job getting orders to me.  M.W. from Colorado

Pegasus has the best delivery time of anyone I've used mailorder, for anything. Great job, guys.  D.Y. from Michigan

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable.  T.G. from Connecticut

Thank you Suzie for the great customer service! I can count on Pegasus Auto Racing for all my racecar building needs. You guys rock!  D.K. from Georgia

I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing!  E.S. from Adelaide

Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price.  W.B. from Scotland

I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that.  G.B. from Australia

I just wanted to express how pleased I am with the service I receive from Pegasus Auto Racing Supplies. It was hard to find one place with everything that I need and that ship to Canada. To me there is only one place to get anything of this nature, and that place is Pegasus!  M.R. from Alberta, Canada

I am just writing to thank you for the excellent service I received from you on my first order. The speed of processing the order and sending it from the US to the UK was much faster than I was expecting. The whole buying process was very easy and therefore I am sure I will order parts from you again in the future. For your information you were recommended to me by a person on the Rennlist.com forums.  S.B. from England

As usual, service was excellent from Pegasus.  S.L. from Georgia

This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer.  T.C. from Tennessee

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.