What customers are saying about our service and our website

Thank you so much for your help - great customer service! I will definitely be using Pegasus Auto Racing in the future!  J.Y. from Australia

These guys are helpful and know what you need. Great advice, good to deal with.  F.P. from New Zealand

Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work.  D.R. from Alberta, Canada

After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs."  J.C. from Ohio

Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race!  K.F. from Missouri

The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future.  B.M. from Florida

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

I've been ordering from Pegasus for years and they have never let me down. Its rare to find a combination of quality parts, quality service, fast shipping and knowledgeable staff that actually race (and use their own products). If an item is available at Pegasus, i wont even look anywhere else.  K.K. from Illinois

This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer.  T.C. from Tennessee

I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind.  S.G. from Florida

Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers.  R.J. from Florida

Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future!  J.Y. from Australia

Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers.  Google Trusted Store reviewer

Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus.  C.B. from Alabama

Great service! Pegasus has always provided incredible service. Delivery is very predictable and reliable. I have used Pegasus as my primary supplier for over 10 years.  R.Z. from Ohio

Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me.  P.P. from Illinois

Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus.  O.J. from Florida (yes, those are his real initials)

I know of nobody that does a better, faster or more reliable job getting orders to me.  M.W. from Colorado

Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done.  J.B. from Louisiana

Fast delivery. Great customer service. Great price.  G.N. from Ohio

Pegasus has the best customer service, very helpful and fast.  T.Q. from Colorado

Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again.  D.L. from Alabama

I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing!  E.S. from Adelaide

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.