What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Pegasus is a really great company to deal with! I've placed several orders and each was shipped the same day. The parts are always packed extremely well, nothing is ever missing. For one order your staff even went out into the warehouse and put their hands on the parts to verify some specifics so I got what I was looking for. E.M. from Illinois
The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else? A.G. from Kentucky
Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price. W.B. from Scotland
I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that. M.R. from New Jersey
You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN! P.K. from North Carolina
Great parts and service. AAA+ I will definitely be back. W.H. from New Zealand
Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them. Posted on www.alfabb.com
Although I just got my 1964 Dodge 330, I needed a couple of parts right away. Pegasus had them in stock and they were shipped out right away. A pleasure to do business with. I will be back for more parts soon! M.E. from Arizona
Very good products and excellent service by the Pegasus staff. H.G. from Florida
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative. M.D. from California
5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List. M.M. from California
I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that. G.B. from Australia
Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you. P.R. from Illinois
Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better. G.I. from Florida
Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!! D.P. from Florida
I have used other vendors. Pegasus is the *only* vendor that always has the parts in stock, and gets them shipped immediately. J.S. from Oregon
Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life. J.T. from Washington
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
Best help in the market. They offered me the best solution. I know they have my best interest. Service is reliable and will always do business here. B.G. from Connecticut
Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service. J.G. from Wisconsin
Fast shipping. Items were exactly as described and in great condition. Order arrived promptly & will definitely order with them again. M.H. from Texas
Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue. E.C. from Ohio
As usual, service was excellent from Pegasus. S.L. from Georgia
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

