What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Great resource and a professional organization. I will definitely check their site first when the need arises. Clear concise information. I can see why they are highly recommended. K.R. from California
Thank you Suzie for the great customer service! I can count on Pegasus Auto Racing for all my racecar building needs. You guys rock! D.K. from Georgia
I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that. G.B. from Australia
Wow! Thank you so, so much. Amazing service from my friends at Pegasus. I can't tell you how much I appreciate it. I feel very lucky to deal with such lovely people. E.M. from England
I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority. M.H. from Kuwait
You guys are awesome! Just wanted to say a quick thanks for your great service, professional parts and super fast postage. F.H. from Australia
Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!! N.A. from Illinois
They always seem to have it in stock and they deliver quick. Their website is well designed and easy to navigate. I shop around to confirm pricing but I always seem to end up at Pegasus 95% of the time. Google Trusted Store reviewer
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
Was looking for a product that was sold out across the country. They assured me they had it, and got it to me in time for Christmas. Google Trusted Store reviewer
The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof. G.S. from Wisconsin
You guys are SOOOOOO cool! Real parts, excellent prices, and customer care way beyond the call of duty. The six bucks shipping refund isn't the issue. The fact that you refunded it, and notified me, proves your caliber. Not to forget that you had arcane items IN STOCK, or that your website permits "quick ordering", or that your PAPER catalog has excellent and clear info! C.P. from Hawaii
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work. D.R. from Alberta, Canada
Very good products and excellent service by the Pegasus staff. H.G. from Florida
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
Thank you for your email response and for taking care of my problem. It's great to work with a vendor that is proactive in resolving customer issues. I'm looking forward to doing more business with your company in the future. H.B. from Iowa
Pegasus racing is a really great company to deal with. I'm always impressed. I'll definitely recommend you to anyone for their racing supplies. D.R. from Virginia
Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service. J.G. from Wisconsin
Prompt Delivery. Just a note to thank the Pegasus staff who processed my order this week. New Zealand is a long way from WI and yet the goods that I ordered on Tuesday night here in NZ arrived in my hands this afternoon, Friday. This is fantastic service. Thank you all. B.M. from New Zealand
GREAT COMPANY! Excellent to deal with. Fast shipping and great people! R.V. from Louisiana
Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus. Google Trusted Store reviewer
Customer service, as usual and expected, was excellent. Advice was free and respectful. Customer service keeps me coming back, especially when solving the tough questions. P.R. from Texas
Thanks for the help. Your customer service is always top notch. P.G. from Texas
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

