What customers are saying about our service and our website

Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers.  R.J. from Florida

Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work.  D.R. from Alberta, Canada

Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service.  M.C. from Florida

Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age.  A.G. from Australia

After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs."  J.C. from Ohio

I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that.  M.R. from New Jersey

You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN!  P.K. from North Carolina

I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated.  M.M. from Minnesota

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door.  M.L. from British Columbia, Canada

I just received my order today and I wanted to say THANK YOU for the care you took in packing it. The outer box looks like it took a fair beating on the way here, but I am happy to report that everything inside was packed so well that it all arrived in perfect condition. You made my day!  J.H. from Texas

Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done.  J.B. from Louisiana

Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!!  D.P. from Florida

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

Although I just got my 1964 Dodge 330, I needed a couple of parts right away. Pegasus had them in stock and they were shipped out right away. A pleasure to do business with. I will be back for more parts soon!  M.E. from Arizona

Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers.  Google Trusted Store reviewer

The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else?  A.G. from Kentucky

I called and the response I received was, to me, not typical. IT WAS UNBELIEVABLE! I received the replacement part Next Day Air at no charge. Service like this is what keeps customers, like me, returning.  D.R. from Washington

Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus!  J.K. from Kansas

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!!  D.M. from Michigan

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.