What customers are saying about our service and our website

I am just writing to thank you for the excellent service I received from you on my first order. The speed of processing the order and sending it from the US to the UK was much faster than I was expecting. The whole buying process was very easy and therefore I am sure I will order parts from you again in the future. For your information you were recommended to me by a person on the Rennlist.com forums.  S.B. from England

Great resource and a professional organization. I will definitely check their site first when the need arises. Clear concise information. I can see why they are highly recommended.  K.R. from California

These guys are helpful and know what you need. Great advice, good to deal with.  F.P. from New Zealand

I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that.  M.R. from New Jersey

Good job. You guys rock. Thanks!!  J.W. from Florida

Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life.  J.T. from Washington

Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future!  J.Y. from Australia

Pegasus has prompt, courteous service. Good company to work with!  W.W. from South Carolina

The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof.  G.S. from Wisconsin

Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!!  D.M. from Michigan

Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!!  J.M. from Florida

Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus.  Google Trusted Store reviewer

Great Service! I wanted to let you know that you had just what I needed for my boat restoration at a price I could afford. Fast shipping and tracking made for an all around great experience. Thank you.  G.T. from Oregon

I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority.  M.H. from Kuwait

I called and the response I received was, to me, not typical. IT WAS UNBELIEVABLE! I received the replacement part Next Day Air at no charge. Service like this is what keeps customers, like me, returning.  D.R. from Washington

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List.  M.M. from California

Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime!  G.B. from Texas

Just received new caps and want to thank you for taking care of the problem. Your company's response is much appreciated. I will certainly consider you guys as my first choice for future racing supplies.  H.R. from New York

Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them.  Posted on www.alfabb.com

Wow, impressively fast service... Thank you for your outstanding customer service.  J.B. from Washington

As usual, service was excellent from Pegasus.  S.L. from Georgia

The replacement struts arrived today. Thank you so much for all your help. This is why we purchase from Pegasus!  H.M. from California

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.