What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
Thank you for your continued excellent service. The technical information contained in your catalogs and courteous, knowledgeable staff are extremely helpful in providing a safe, reliable and enjoyable motorsport experience. D.O. from Illinois
I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys. M.H. from Indiana
I really appreciate you having the parts in stock that I need. Product availability is critical when working in purchasing. I look forward to continuing to purchase product from you now, and in the future. Thanks. C.F. from South Carolina
Can't say enough good things about how great the service and shipping is from Pegasus! Thanks! K.T. from Ontario, Canada
Best help in the market. They offered me the best solution. I know they have my best interest. Service is reliable and will always do business here. B.G. from Connecticut
Your company is the most dependable and fast. If you have it, I will buy without looking anywhere else. Keep up the great job. B.G. from Pennsylvania
Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again. D.L. from Alabama
You guys provide the best service of any place I do business. J.W. from Oklahoma
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Thank you for the info and the effort. It is good to do business with a vendor that obviously believes in customer service. There is way too little of that these days. E.E. from Texas
I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that. M.R. from New Jersey
I know of nobody that does a better, faster or more reliable job getting orders to me. M.W. from Colorado
Pegasus gave great detail on the item description which helped me select exactly what I needed. C.L. from California
You guys are SOOOOOO cool! Real parts, excellent prices, and customer care way beyond the call of duty. The six bucks shipping refund isn't the issue. The fact that you refunded it, and notified me, proves your caliber. Not to forget that you had arcane items IN STOCK, or that your website permits "quick ordering", or that your PAPER catalog has excellent and clear info! C.P. from Hawaii
Pegasus has prompt, courteous service. Good company to work with! W.W. from South Carolina
Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure. M.D. from Washington
Fast delivery. Great customer service. Great price. G.N. from Ohio
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service. J.G. from Wisconsin
They always seem to have it in stock and they deliver quick. Their website is well designed and easy to navigate. I shop around to confirm pricing but I always seem to end up at Pegasus 95% of the time. Google Trusted Store reviewer
Typical Pegasus service. Call to order - they ship - we receive - no problems ever L.R. from North Carolina
All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question. Google Trusted Store reviewer
Service and delivery were absolutely fantastic! Another provider let me place the order without alerting me that they were out of stock for the next 6 weeks (so I canceled). Pegasus had 6 seats in stock, shipped it out the same day I ordered it, and gave me free shipping, and got the seat to me in 3 days across half the country! Additionally, the employee I spoke to on the phone was extremely friendly and helpful. This is how shopping for parts online should be! C.A. from North Carolina
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

