What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List. M.M. from California
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
Very impressed with the quick response that Pegasus always provides on items ordered. Couldn't ask for more every time I deal with Pegasus! M.T. from Michigan
I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record. T.M. from Indiana
Great company. Super nice to deal with. Fast shipping times. B.Z. from Georgia
These guys are helpful and know what you need. Great advice, good to deal with. F.P. from New Zealand
Pegasus is the best place to purchase motor racing stuff for the Mexicans. J.G. from Mexico
Great parts. Your parts are of great quality at an even better price. Will continue to buy from you. W.F. from New Jersey
Always great service and prompt delivery. G.H. from Florida
Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue. E.C. from Ohio
Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service. M.C. from Florida
The service at Pegasus was incredible. There were several different products that I could have used and they walked me through each one to help me make the most informed decision. Since I have a Turbo Honda motor in my Lotus, I didn't expect them to be experts on this swap, but they still gave me all the base info on how the electronics should communicate with each other. That helped me decide what parts I should get and how to expect them to work in the car. K.L. from Illinois
Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service. K.C. from California
Excellent service! Parts exactly as described. Never any question. Never taking a chance. G.A. from New Mexico
I would like to thank your team for fast efficient service. I was blown away by how quick it showed up - something we never see in Australia. I have purchased parts from overseas many times before but you guys have been the most impressive! Thanks again for your help and prompt response. P.B. from Australia
I have used other vendors. Pegasus is the *only* vendor that always has the parts in stock, and gets them shipped immediately. J.S. from Oregon
The website and search feature is amazing. The best online/search catalog I've used. D.O. from Virginia
The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof. G.S. from Wisconsin
Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price. W.B. from Scotland
Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done. J.B. from Louisiana
The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else? A.G. from Kentucky
Great parts and people. I have had no problems with anything I have ever bought from Pegasus. I will be buying more from Pegasus. D.B. from Alabama
I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice. J.B. from England
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.