What customers are saying about our service and our website

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs.  R.Z. from Ohio

Pegasus has the best customer service, very helpful and fast.  T.Q. from Colorado

Best help in the market. They offered me the best solution. I know they have my best interest. Service is reliable and will always do business here.  B.G. from Connecticut

Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus.  O.J. from Florida (yes, those are his real initials)

You're always the first place I check when needing racing components. I'm often surprised by products you have. Yesterday I intended to order some Red Line Gear Lube and noticed the vinyl graphics section. I needed a couple of pieces of custom vinyl and ordered it in the middle of the afternoon. I shocked when it was on my doorstep before noon today. I really appreciate your business, your customer service, and your attention to detail. Great company!  K.O. from Minnesota

Great website and product selection. Website is informative and very useful. Keep up the good work.  G.H. from Australia

Verry Much Impressed. I just received my order today after ordering it online yesterday early evening. I have to say I'm very much impressed with the speed & efficiency the order was delivered. Job well done. If only other auto parts companies were as good. Thanks.  J.H. from Ontario, Canada

Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days.  J.D. from Washington

Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door.  M.L. from British Columbia, Canada

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

Wow, impressively fast service... Thank you for your outstanding customer service.  J.B. from Washington

Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age.  A.G. from Australia

Thanks for your help sending out a new order quickly when UPS lost my package. Service like that is why I always check with Pegasus first when I need something motorsports related. I tell others about shopping with Pegasus as well.  M.R. from Louisiana

Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me.  P.P. from Illinois

The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof.  G.S. from Wisconsin

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

Looked all over for a certain fitting to modify my race car. Pegasus was the only one who had it. Perfect fit! They got me up and running.  K.S. from Virginia

The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time.  J.S. from New South Wales

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

Always the best products. Pegasus is number 1 in performance products, none better. Super fast shippers.  J.B. from Maryland

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

I really appreciated the follow-up email letting me know when parts that I needed were back in stock and providing the link I needed to go right to the part. Great service!  J.L. from Indiana

Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!!  D.M. from Michigan

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.