What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Your website is one of the best out there. Very easy to find exactly what I was searching for. Very well thought out! T.Z. from Arizona
Pegasus gave great detail on the item description which helped me select exactly what I needed. C.L. from California
Great website and product selection. Website is informative and very useful. Keep up the good work. G.H. from Australia
A very slick, user friendly online system. Well done! M.G. from Australia
John went out of his way to look up a supplier for me and even went into their inventory to verify that they had the same part. Even gave me the part number and the number on hand. Please acknowledge John for doing an outstanding job. He has provided service above and beyond anything expected. S.H. from Oregon
I really appreciate you having the parts in stock that I need. Product availability is critical when working in purchasing. I look forward to continuing to purchase product from you now, and in the future. Thanks. C.F. from South Carolina
I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something. R.H. from Texas
You're always the first place I check when needing racing components. I'm often surprised by products you have. Yesterday I intended to order some Red Line Gear Lube and noticed the vinyl graphics section. I needed a couple of pieces of custom vinyl and ordered it in the middle of the afternoon. I shocked when it was on my doorstep before noon today. I really appreciate your business, your customer service, and your attention to detail. Great company! K.O. from Minnesota
Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you. P.R. from Illinois
Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life. J.T. from Washington
Thank you for your thoughtfulness. You guys have been first class. Will be at Road America this July. Hope to see you all there! J.C. from California
Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful. J.T. from Australia
Just received new caps and want to thank you for taking care of the problem. Your company's response is much appreciated. I will certainly consider you guys as my first choice for future racing supplies. H.R. from New York
Verry Much Impressed. I just received my order today after ordering it online yesterday early evening. I have to say I'm very much impressed with the speed & efficiency the order was delivered. Job well done. If only other auto parts companies were as good. Thanks. J.H. from Ontario, Canada
Pegasus has prompt, courteous service. Good company to work with! W.W. from South Carolina
Thank you for the excellent customer service. I know I can always count on your technical advice and prompt service. K & K Racing and Restorations
Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!! D.M. from Michigan
Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age. A.G. from Australia
Thank you. I received my credit memo funds. I would also like to thank you for your excellent customer service and will be recommending your company to my racing colleagues. B.N. from Australia
I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies. P.S. from New Jersey
Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
Hi Guys, I ordered some bearings at lunchtime Friday and they arrived at my house in the UK on Monday morning at 8:15! I'm really impressed, you are faster than most UK suppliers. I will definitely come to you again in the future. C.W. from England
I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record. T.M. from Indiana
Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service. M.C. from Florida
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

