What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Super fast shipping on parts. I ordered parts from you all and was extremely happy at the packaging and how fast they came not to mention the great prices. M.M. from Florida
Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime! G.B. from Texas
I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!! L.F. from Wisconsin
Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs. Google Trusted Store reviewer
I've had nothing but great service from everyone at Pegasus. I have made multiple orders and they have come super quick. I haven't had a question go unanswered anytime I have called. The Pegasus team is definitely a knowledgeable and well liked company. For anything racing Pegasus is my first choice. Not once in my life have I entered a new sport/hobby and had all of the equipment this easy to obtain. From staying past closing time to help me get geared up, and all the simple questions I have on the phone, Pegasus is always the reliable source I go to when I need anything racing. J.S. from Wisconsin
My recent purchase was small, but critical to my project. The Brake Bleeder Assembly was precisely what I needed and it is a quality piece of kit. More importantly though was my experience with the folks at Pegasus. I had been looking for a solution to building a remote bleeder system and two other supply companies were of no help to me. Indeed they said it couldn't be done. I guess no one told Pegasus. S.T. from North Carolina
Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese. D.N. from California
Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!! N.A. from Illinois
Your website is one of the best out there. Very easy to find exactly what I was searching for. Very well thought out! T.Z. from Arizona
I have been a long time customer but recently because you have become a sponsor of vintage racing, (VSCDA), I have tried to make ALL of my purchases from Pegasus. Thank you for your support of vintage racing and your excellent and speedy parts delivery!! D.B. from Indiana
Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them. Posted on www.alfabb.com
After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs." J.C. from Ohio
Always the best products. Pegasus is number 1 in performance products, none better. Super fast shippers. J.B. from Maryland
Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age. A.G. from Australia
Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again. D.L. from Alabama
Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!! D.M. from Michigan
Pegasus racing is a really great company to deal with. I'm always impressed. I'll definitely recommend you to anyone for their racing supplies. D.R. from Virginia
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Subject: Service quality. You guys are sooooooo much better than the competition! Thanks. J.W. from California
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
I've been ordering from Pegasus for years and they have never let me down. Its rare to find a combination of quality parts, quality service, fast shipping and knowledgeable staff that actually race (and use their own products). If an item is available at Pegasus, i wont even look anywhere else. K.K. from Illinois
Pegasus is a really great company to deal with! I've placed several orders and each was shipped the same day. The parts are always packed extremely well, nothing is ever missing. For one order your staff even went out into the warehouse and put their hands on the parts to verify some specifics so I got what I was looking for. E.M. from Illinois
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

