What customers are saying about our service and our website

I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice.  J.B. from England

Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!!  D.M. from Michigan

I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer.  J.C. from Texas

Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime!  G.B. from Texas

Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age.  A.G. from Australia

Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue.  E.C. from Ohio

Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days.  J.D. from Washington

Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese.  D.N. from California

5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List.  M.M. from California

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

After receiving a refund for an estimated shipping charge that was too high: "I realize that it is the right thing for a business to do, but these days, people and businesses that do the right thing are becoming harder and harder to find. I appreciate the customer service I've received from Pegasus."  A.B. from British Columbia, Canada

Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service.  M.C. from Florida

The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else?  A.G. from Kentucky

Thank you. I received my credit memo funds. I would also like to thank you for your excellent customer service and will be recommending your company to my racing colleagues.  B.N. from Australia

Customer service, as usual and expected, was excellent. Advice was free and respectful. Customer service keeps me coming back, especially when solving the tough questions.  P.R. from Texas

I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia.  B.W. from Australia

I just wanted to express how pleased I am with the service I receive from Pegasus Auto Racing Supplies. It was hard to find one place with everything that I need and that ship to Canada. To me there is only one place to get anything of this nature, and that place is Pegasus!  M.R. from Alberta, Canada

Product is as advertised. Thanks Pegasus for your fast shipping and quality products!  D.S. from Florida

Chris & Carla: Just a note about the great article in PRI Magazine. Everyone is very glad you're back at the helm of Pegasus Auto Racing Supplies.  G.G. from Illinois

I like how your website is designed for online purchases. It's well organized and easy to use. I also like the Paypal option for payment.  J.S. from Pennsylvania

I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys.  M.H. from Indiana

Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work.  D.R. from Alberta, Canada

Great service and products. The best buying and follow up service I've ever had. Thanks  D.Z. from Wisconsin

As usual, service was excellent from Pegasus.  S.L. from Georgia

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.