What customers are saying about our service and our website

After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs."  J.C. from Ohio

Great parts. Your parts are of great quality at an even better price. Will continue to buy from you.  W.F. from New Jersey

I called and the response I received was, to me, not typical. IT WAS UNBELIEVABLE! I received the replacement part Next Day Air at no charge. Service like this is what keeps customers, like me, returning.  D.R. from Washington

I really appreciated the follow-up email letting me know when parts that I needed were back in stock and providing the link I needed to go right to the part. Great service!  J.L. from Indiana

Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!!  J.M. from Michigan

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!!  J.M. from Florida

Can't say enough good things about how great the service and shipping is from Pegasus! Thanks!  K.T. from Ontario, Canada

My last order was for some small decals and while placing the order online I just clicked on the usual UPS shipping method. Soon after I received a call suggesting changing the shipping method to US Mail to save a few bucks. Pegasus is a great company to deal with.  E.M. from Illinois

Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese.  D.N. from California

Great resource and a professional organization. I will definitely check their site first when the need arises. Clear concise information. I can see why they are highly recommended.  K.R. from California

Great parts and people. I have had no problems with anything I have ever bought from Pegasus. I will be buying more from Pegasus.  D.B. from Alabama

This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer.  T.C. from Tennessee

5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List.  M.M. from California

Excellent service! Parts exactly as described. Never any question. Never taking a chance.  G.A. from New Mexico

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus.  O.J. from Florida (yes, those are his real initials)

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

Pegasus is the best place to purchase motor racing stuff for the Mexicans.  J.G. from Mexico

Pegasus stocks hard-to-find parts. "Looked around the web at various aerospace and aviation suppliers and forgot these [metric jet nuts] were right under my nose at Pegasus! High quality and you can get quantity discounts too! Pegasus rocks."  K.L. from Illinois

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.