What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus. Google Trusted Store reviewer
Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus. O.J. from Florida (yes, those are his real initials)
As you all know, sometimes it's tough trying to find a supplier of odd shaped or sized items. Well, Pegasus came thru for me and the quality is there to boot. Additionally, it was fair priced and shipped fast. You can't do better than that! J.T. from Colorado
By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best! G.A. from Ontario, Canada
Excellent service! Parts exactly as described. Never any question. Never taking a chance. G.A. from New Mexico
Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs. Google Trusted Store reviewer
Just received new caps and want to thank you for taking care of the problem. Your company's response is much appreciated. I will certainly consider you guys as my first choice for future racing supplies. H.R. from New York
After switching an order from 3 day air to ground service to save on shipping and still get guaranteed delivery on the third day: "Thank you for your prompt attention to my order. Great customer service! Nice to find these days ... not the usual!" W.M. from Virginia
Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome. A.F. from Singapore
Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus! J.K. from Kansas
Great parts and service. AAA+ I will definitely be back. W.H. from New Zealand
Always the best products. Pegasus is number 1 in performance products, none better. Super fast shippers. J.B. from Maryland
Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days. J.D. from Washington
You guys provide the best service of any place I do business. J.W. from Oklahoma
John went out of his way to look up a supplier for me and even went into their inventory to verify that they had the same part. Even gave me the part number and the number on hand. Please acknowledge John for doing an outstanding job. He has provided service above and beyond anything expected. S.H. from Oregon
Thanks for the help. Your customer service is always top notch. P.G. from Texas
Always great service and prompt delivery. G.H. from Florida
Packing was very professional and as always prompt shipping is one of the major things that keep me coming back to Pegasus Racing! J.H. from Iowa
Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese. D.N. from California
What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure. D.W. from Connecticut
Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done. J.B. from Louisiana
Thank you for the info and the effort. It is good to do business with a vendor that obviously believes in customer service. There is way too little of that these days. E.E. from Texas
Hi Guys, I ordered some bearings at lunchtime Friday and they arrived at my house in the UK on Monday morning at 8:15! I'm really impressed, you are faster than most UK suppliers. I will definitely come to you again in the future. C.W. from England
I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that. M.R. from New Jersey
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

