What customers are saying about our service and our website

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

Pegasus was super to work with. Had all products in stock, were super knowledgeable and shipped quickly.  S.T. from Illinois

Product is as advertised. Thanks Pegasus for your fast shipping and quality products!  D.S. from Florida

Pegasus has the best customer service, very helpful and fast.  T.Q. from Colorado

I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again!  R.G. from Ontario, Canada

Love your easy to navigate website! You can always find what you're looking for at Pegasus!  D.L. from Florida

You guys provide the best service of any place I do business.  J.W. from Oklahoma

Was looking for a product that was sold out across the country. They assured me they had it, and got it to me in time for Christmas.  Google Trusted Store reviewer

Great resource and a professional organization. I will definitely check their site first when the need arises. Clear concise information. I can see why they are highly recommended.  K.R. from California

Great company. Super nice to deal with. Fast shipping times.  B.Z. from Georgia

Thank you. I received my credit memo funds. I would also like to thank you for your excellent customer service and will be recommending your company to my racing colleagues.  B.N. from Australia

I really appreciate you having the parts in stock that I need. Product availability is critical when working in purchasing. I look forward to continuing to purchase product from you now, and in the future. Thanks.  C.F. from South Carolina

I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that.  G.B. from Australia

Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus.  C.B. from Alabama

Always the best products. Pegasus is number 1 in performance products, none better. Super fast shippers.  J.B. from Maryland

Easily one of the most user friendly sites for ordering that I've used on the web.  J.B. from Missouri

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

I just received my order today and I wanted to say THANK YOU for the care you took in packing it. The outer box looks like it took a fair beating on the way here, but I am happy to report that everything inside was packed so well that it all arrived in perfect condition. You made my day!  J.H. from Texas

A very slick, user friendly online system. Well done!  M.G. from Australia

I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products.  R.B. from Pennsylvania

Great Service! I wanted to let you know that you had just what I needed for my boat restoration at a price I could afford. Fast shipping and tracking made for an all around great experience. Thank you.  G.T. from Oregon

As a longtime Pegasus customer, I'm very pleased with your new website. Works great!! Pegasus has always been my favorite "store" because of your inventories and service, and this only makes you guys that much better. Nice job!  D.Z. from California

Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age.  A.G. from Australia

Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better.  G.I. from Florida

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.