What customers are saying about our service and our website

Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you.  P.R. from Illinois

I just wanted to drop off a note of thanks and say that your efforts to save my weekend are greatly appreciated and didn't go unnoticed. The turnaround time was impeccable. I contacted you late yesterday and my contact at UPS called me at 9:40 this morning to say it arrived. This is teamwork!!!  F.P. from Ontario, Canada

You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN!  P.K. from North Carolina

The service at Pegasus was incredible. There were several different products that I could have used and they walked me through each one to help me make the most informed decision. Since I have a Turbo Honda motor in my Lotus, I didn't expect them to be experts on this swap, but they still gave me all the base info on how the electronics should communicate with each other. That helped me decide what parts I should get and how to expect them to work in the car.  K.L. from Illinois

When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus.  D.S. from Ontario, Canada

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

I really appreciated the follow-up email letting me know when parts that I needed were back in stock and providing the link I needed to go right to the part. Great service!  J.L. from Indiana

Product is as advertised. Thanks Pegasus for your fast shipping and quality products!  D.S. from Florida

Always my top choice for fast ordering and prompt shipment!  M.M. from New York

Can't say enough good things about how great the service and shipping is from Pegasus! Thanks!  K.T. from Ontario, Canada

Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door.  M.L. from British Columbia, Canada

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

You're always the first place I check when needing racing components. I'm often surprised by products you have. Yesterday I intended to order some Red Line Gear Lube and noticed the vinyl graphics section. I needed a couple of pieces of custom vinyl and ordered it in the middle of the afternoon. I shocked when it was on my doorstep before noon today. I really appreciate your business, your customer service, and your attention to detail. Great company!  K.O. from Minnesota

Always the best products. Pegasus is number 1 in performance products, none better. Super fast shippers.  J.B. from Maryland

The replacement struts arrived today. Thank you so much for all your help. This is why we purchase from Pegasus!  H.M. from California

Thank you for the excellent customer service. I know I can always count on your technical advice and prompt service.  K & K Racing and Restorations

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind.  S.G. from Florida

I've been ordering from Pegasus for years and they have never let me down. Its rare to find a combination of quality parts, quality service, fast shipping and knowledgeable staff that actually race (and use their own products). If an item is available at Pegasus, i wont even look anywhere else.  K.K. from Illinois

Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service.  J.G. from Wisconsin

I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority.  M.H. from Kuwait

You seem to treat everyone like you know them personally and feel that you have a hand in each build that you hear about and supply parts for. This is truly a winning attitude. Just another reason that Pegasus is truly the best!  M.R. from Alberta, Canada

Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!!  N.A. from Illinois

Thanks for the help. Your customer service is always top notch.  P.G. from Texas

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.