What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
You guys are awesome! Just wanted to say a quick thanks for your great service, professional parts and super fast postage. F.H. from Australia
GREAT COMPANY! Excellent to deal with. Fast shipping and great people! R.V. from Louisiana
Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable. T.G. from Connecticut
Thanks! Great customer service. Pegasus Rocks. C.V. from New Jersey
I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products. R.B. from Pennsylvania
What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure. D.W. from Connecticut
You seem to treat everyone like you know them personally and feel that you have a hand in each build that you hear about and supply parts for. This is truly a winning attitude. Just another reason that Pegasus is truly the best! M.R. from Alberta, Canada
Thank you for your email response and for taking care of my problem. It's great to work with a vendor that is proactive in resolving customer issues. I'm looking forward to doing more business with your company in the future. H.B. from Iowa
Service and delivery were absolutely fantastic! Another provider let me place the order without alerting me that they were out of stock for the next 6 weeks (so I canceled). Pegasus had 6 seats in stock, shipped it out the same day I ordered it, and gave me free shipping, and got the seat to me in 3 days across half the country! Additionally, the employee I spoke to on the phone was extremely friendly and helpful. This is how shopping for parts online should be! C.A. from North Carolina
I just wanted to add my 2 cents about Pegasus... what a great company to deal with. I have done several orders with them that have gone flawlessly. I even received a letter from them informing me of a small refund to my account due to a miscalculated shipping charge from a previous order. Now that's service. From other racers I have talked with I hear that they keep a large inventory so you don't get that backorder BS. It really bugs me when you order from some online shops and they don't ship it for a week because they never really had it in stock. Posted on www.redpepperracing.com
You're always the first place I check when needing racing components. I'm often surprised by products you have. Yesterday I intended to order some Red Line Gear Lube and noticed the vinyl graphics section. I needed a couple of pieces of custom vinyl and ordered it in the middle of the afternoon. I shocked when it was on my doorstep before noon today. I really appreciate your business, your customer service, and your attention to detail. Great company! K.O. from Minnesota
Although I just got my 1964 Dodge 330, I needed a couple of parts right away. Pegasus had them in stock and they were shipped out right away. A pleasure to do business with. I will be back for more parts soon! M.E. from Arizona
Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them. Posted on www.alfabb.com
You guys are SOOOOOO cool! Real parts, excellent prices, and customer care way beyond the call of duty. The six bucks shipping refund isn't the issue. The fact that you refunded it, and notified me, proves your caliber. Not to forget that you had arcane items IN STOCK, or that your website permits "quick ordering", or that your PAPER catalog has excellent and clear info! C.P. from Hawaii
Your company is the most dependable and fast. If you have it, I will buy without looking anywhere else. Keep up the great job. B.G. from Pennsylvania
I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys. M.H. from Indiana
Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus. C.B. from Alabama
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
Great company. Super nice to deal with. Fast shipping times. B.Z. from Georgia
The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time. J.S. from New South Wales
Wow, impressively fast service... Thank you for your outstanding customer service. J.B. from Washington
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

