What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Verry Much Impressed. I just received my order today after ordering it online yesterday early evening. I have to say I'm very much impressed with the speed & efficiency the order was delivered. Job well done. If only other auto parts companies were as good. Thanks. J.H. from Ontario, Canada
Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!! J.M. from Michigan
Prompt service to Australia. Excellent service, goods were exactly as described, well packaged and received in Adelaide only a few days after ordering! R.B. from Australia
Pegasus has prompt, courteous service. Good company to work with! W.W. from South Carolina
Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus. Google Trusted Store reviewer
I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU. J.E. from Australia
Your website is one of the best out there. Very easy to find exactly what I was searching for. Very well thought out! T.Z. from Arizona
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List. M.M. from California
I just wanted to say thank you for your outstanding service! I only discovered you folks a few weeks ago and despite the distance between us I am hooked! I can order a part from you guys and have it on my doorstep before someone locally even pulls it off the shelf. You guys are top notch. Please pass this along. I want everyone at PEGASUS to know that even their smallest customer appreciates all of their hard work! Thank you! J.B. from California
Love your easy to navigate website! You can always find what you're looking for at Pegasus! D.L. from Florida
Easily one of the most user friendly sites for ordering that I've used on the web. J.B. from Missouri
Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus! J.K. from Kansas
I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record. T.M. from Indiana
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice. J.B. from England
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

