What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Great parts. Your parts are of great quality at an even better price. Will continue to buy from you. W.F. from New Jersey
Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right. C.F. from Australia
The goods arrived this morning. Super fast and efficient. Thank you very much. M.P. from Italy
Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price. W.B. from Scotland
By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best! G.A. from Ontario, Canada
Wow, impressively fast service... Thank you for your outstanding customer service. J.B. from Washington
I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!! L.F. from Wisconsin
Great parts and service. AAA+ I will definitely be back. W.H. from New Zealand
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
These folks are the best -- best products, service, shipping times, etc. Have been consistently delighted with everything I've gotten from them. B.H. from Michigan
I just wanted to drop off a note of thanks and say that your efforts to save my weekend are greatly appreciated and didn't go unnoticed. The turnaround time was impeccable. I contacted you late yesterday and my contact at UPS called me at 9:40 this morning to say it arrived. This is teamwork!!! F.P. from Ontario, Canada
Thank you for your continued excellent service. The technical information contained in your catalogs and courteous, knowledgeable staff are extremely helpful in providing a safe, reliable and enjoyable motorsport experience. D.O. from Illinois
Fast shipping. Items were exactly as described and in great condition. Order arrived promptly & will definitely order with them again. M.H. from Texas
Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better. G.I. from Florida
Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again. D.L. from Alabama
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future. B.M. from Florida
Product is as advertised. Thanks Pegasus for your fast shipping and quality products! D.S. from Florida
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
Great service! Pegasus has always provided incredible service. Delivery is very predictable and reliable. I have used Pegasus as my primary supplier for over 10 years. R.Z. from Ohio
I just placed my first order with Pegasus and I wanted you to know that it was a superb on-line shopping experience. Keep up the good work! D.P. from Pennsylvania
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
As usual, service was excellent from Pegasus. S.L. from Georgia
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

