What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
You guys are awesome! Just wanted to say a quick thanks for your great service, professional parts and super fast postage. F.H. from Australia
Subject: Service quality. You guys are sooooooo much better than the competition! Thanks. J.W. from California
When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus. D.S. from Ontario, Canada
I have used other vendors. Pegasus is the *only* vendor that always has the parts in stock, and gets them shipped immediately. J.S. from Oregon
I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice. J.B. from England
Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them. Posted on www.alfabb.com
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better. G.I. from Florida
Verry Much Impressed. I just received my order today after ordering it online yesterday early evening. I have to say I'm very much impressed with the speed & efficiency the order was delivered. Job well done. If only other auto parts companies were as good. Thanks. J.H. from Ontario, Canada
I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU. J.E. from Australia
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
My last order was for some small decals and while placing the order online I just clicked on the usual UPS shipping method. Soon after I received a call suggesting changing the shipping method to US Mail to save a few bucks. Pegasus is a great company to deal with. E.M. from Illinois
I cannot tell you how much I appreciate your company. Your product selection is great and you seem to have everything I need in stock. Your catalog and on-line tech articles are great. Many thanks. P.T. from Georgia
Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!! N.A. from Illinois
Pegasus racing is a really great company to deal with. I'm always impressed. I'll definitely recommend you to anyone for their racing supplies. D.R. from Virginia
Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus. O.J. from Florida (yes, those are his real initials)
I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing! E.S. from Adelaide
Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs. Google Trusted Store reviewer
I just wanted to drop off a note of thanks and say that your efforts to save my weekend are greatly appreciated and didn't go unnoticed. The turnaround time was impeccable. I contacted you late yesterday and my contact at UPS called me at 9:40 this morning to say it arrived. This is teamwork!!! F.P. from Ontario, Canada
Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable. T.G. from Connecticut
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

