What customers are saying about our service and our website

I like how your website is designed for online purchases. It's well organized and easy to use. I also like the Paypal option for payment.  J.S. from Pennsylvania

Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race!  K.F. from Missouri

Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers.  Google Trusted Store reviewer

Pegasus has the best delivery time of anyone I've used mailorder, for anything. Great job, guys.  D.Y. from Michigan

All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question.  Google Trusted Store reviewer

Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work.  D.R. from Alberta, Canada

Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue.  E.C. from Ohio

I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something.  R.H. from Texas

Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days.  J.D. from Washington

Just received new caps and want to thank you for taking care of the problem. Your company's response is much appreciated. I will certainly consider you guys as my first choice for future racing supplies.  H.R. from New York

Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!!  D.M. from Michigan

Great service! Pegasus has always provided incredible service. Delivery is very predictable and reliable. I have used Pegasus as my primary supplier for over 10 years.  R.Z. from Ohio

I found your company while surfing the net and I am amazed at the pieces you stock for someone who needs to fabricate parts. Your service is terrific and when talking on the phone to your customer service I felt like you actually 'wanted' my business. Thanks for the good service and keep it up.  J.C. from Texas

Excellent service! Parts exactly as described. Never any question. Never taking a chance.  G.A. from New Mexico

You guys provide the best service of any place I do business.  J.W. from Oklahoma

Thanks! Great customer service. Pegasus Rocks.  C.V. from New Jersey

Thanks for your help sending out a new order quickly when UPS lost my package. Service like that is why I always check with Pegasus first when I need something motorsports related. I tell others about shopping with Pegasus as well.  M.R. from Louisiana

Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!!  J.M. from Michigan

This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer.  T.C. from Tennessee

After receiving a refund for an estimated shipping charge that was too high: "I realize that it is the right thing for a business to do, but these days, people and businesses that do the right thing are becoming harder and harder to find. I appreciate the customer service I've received from Pegasus."  A.B. from British Columbia, Canada

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.