What customers are saying about our service and our website

Customer service, as usual and expected, was excellent. Advice was free and respectful. Customer service keeps me coming back, especially when solving the tough questions.  P.R. from Texas

I have used other vendors. Pegasus is the *only* vendor that always has the parts in stock, and gets them shipped immediately.  J.S. from Oregon

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

Please pass along my appreciation of your outstanding service. I recommend Pegasus to my colleagues, and will continue to use your products. Congratulations on a top notch process and team.  B.H. from Connecticut

Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service.  M.C. from Florida

Good job. You guys rock. Thanks!!  J.W. from Florida

You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN!  P.K. from North Carolina

Wow, impressively fast service... Thank you for your outstanding customer service.  J.B. from Washington

Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you.  P.R. from Illinois

Great resource and a professional organization. I will definitely check their site first when the need arises. Clear concise information. I can see why they are highly recommended.  K.R. from California

I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority.  M.H. from Kuwait

The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future.  B.M. from Florida

Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service.  J.G. from Wisconsin

Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age.  A.G. from Australia

John went out of his way to look up a supplier for me and even went into their inventory to verify that they had the same part. Even gave me the part number and the number on hand. Please acknowledge John for doing an outstanding job. He has provided service above and beyond anything expected.  S.H. from Oregon

UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back.  C.J. from California

Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus.  O.J. from Florida (yes, those are his real initials)

Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future!  J.Y. from Australia

Thanks for the email and thanks for taking the initiative to save me some money! I appreciate the personal email to let me know. So many transactions today feel like you are talking to computers so it's nice when a simple email is sent. Thanks again!  K.W. from Indiana

My last order was for some small decals and while placing the order online I just clicked on the usual UPS shipping method. Soon after I received a call suggesting changing the shipping method to US Mail to save a few bucks. Pegasus is a great company to deal with.  E.M. from Illinois

I received all my orders from Pegasus faster than an express order done in Europe/UK. So you have: quality, price and unique delivery time!  S.K. from Switzerland

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

Thank you so much for your help - great customer service! I will definitely be using Pegasus Auto Racing in the future!  J.Y. from Australia

Thank you for the info and the effort. It is good to do business with a vendor that obviously believes in customer service. There is way too little of that these days.  E.E. from Texas

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.