What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
I cannot tell you how much I appreciate your company. Your product selection is great and you seem to have everything I need in stock. Your catalog and on-line tech articles are great. Many thanks. P.T. from Georgia
The website and search feature is amazing. The best online/search catalog I've used. D.O. from Virginia
Super fast shipping on parts. I ordered parts from you all and was extremely happy at the packaging and how fast they came not to mention the great prices. M.M. from Florida
I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia. B.W. from Australia
Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!! J.M. from Florida
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right. C.F. from Australia
Thanks for your help sending out a new order quickly when UPS lost my package. Service like that is why I always check with Pegasus first when I need something motorsports related. I tell others about shopping with Pegasus as well. M.R. from Louisiana
I know of nobody that does a better, faster or more reliable job getting orders to me. M.W. from Colorado
I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products. R.B. from Pennsylvania
This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer. T.C. from Tennessee
Typical Pegasus service. Call to order - they ship - we receive - no problems ever L.R. from North Carolina
Service and delivery were absolutely fantastic! Another provider let me place the order without alerting me that they were out of stock for the next 6 weeks (so I canceled). Pegasus had 6 seats in stock, shipped it out the same day I ordered it, and gave me free shipping, and got the seat to me in 3 days across half the country! Additionally, the employee I spoke to on the phone was extremely friendly and helpful. This is how shopping for parts online should be! C.A. from North Carolina
Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you. P.R. from Illinois
By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best! G.A. from Ontario, Canada
Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese. D.N. from California
Thanks for the email and thanks for taking the initiative to save me some money! I appreciate the personal email to let me know. So many transactions today feel like you are talking to computers so it's nice when a simple email is sent. Thanks again! K.W. from Indiana
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Pegasus has the best delivery time of anyone I've used mailorder, for anything. Great job, guys. D.Y. from Michigan
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

