What customers are saying about our service and our website

Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again.  D.L. from Alabama

You guys are SOOOOOO cool! Real parts, excellent prices, and customer care way beyond the call of duty. The six bucks shipping refund isn't the issue. The fact that you refunded it, and notified me, proves your caliber. Not to forget that you had arcane items IN STOCK, or that your website permits "quick ordering", or that your PAPER catalog has excellent and clear info!  C.P. from Hawaii

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service.  M.C. from Florida

Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!!  D.M. from Michigan

You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN!  P.K. from North Carolina

Pegasus is one of the best. Have been using them for 25+ years.  H.P. from Florida

What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure.  D.W. from Connecticut

Thank you for your thoughtfulness. You guys have been first class. Will be at Road America this July. Hope to see you all there!  J.C. from California

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind.  S.G. from Florida

Thank you so much for your help - great customer service! I will definitely be using Pegasus Auto Racing in the future!  J.Y. from Australia

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

I cannot tell you how much I appreciate your company. Your product selection is great and you seem to have everything I need in stock. Your catalog and on-line tech articles are great. Many thanks.  P.T. from Georgia

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door.  M.L. from British Columbia, Canada

Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue.  E.C. from Ohio

I just wanted to thank you for helping me out with this situation. Your customer service was outstanding and I have already HIGHLY recommended you to numerous friends!  C.W. from Texas

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

Subject: Service quality. You guys are sooooooo much better than the competition! Thanks.  J.W. from California

I just placed my first order with Pegasus and I wanted you to know that it was a superb on-line shopping experience. Keep up the good work!  D.P. from Pennsylvania

I just wanted to add my 2 cents about Pegasus... what a great company to deal with. I have done several orders with them that have gone flawlessly. I even received a letter from them informing me of a small refund to my account due to a miscalculated shipping charge from a previous order. Now that's service. From other racers I have talked with I hear that they keep a large inventory so you don't get that backorder BS. It really bugs me when you order from some online shops and they don't ship it for a week because they never really had it in stock.  Posted on www.redpepperracing.com

Fast delivery. Great customer service. Great price.  G.N. from Ohio

Your company is the most dependable and fast. If you have it, I will buy without looking anywhere else. Keep up the great job.  B.G. from Pennsylvania

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.