What customers are saying about our service and our website

Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable.  T.G. from Connecticut

This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer.  T.C. from Tennessee

Customer service, as usual and expected, was excellent. Advice was free and respectful. Customer service keeps me coming back, especially when solving the tough questions.  P.R. from Texas

Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime!  G.B. from Texas

I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia.  B.W. from Australia

These guys are helpful and know what you need. Great advice, good to deal with.  F.P. from New Zealand

Thank you for your continued excellent service. The technical information contained in your catalogs and courteous, knowledgeable staff are extremely helpful in providing a safe, reliable and enjoyable motorsport experience.  D.O. from Illinois

I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products.  R.B. from Pennsylvania

The service at Pegasus was incredible. There were several different products that I could have used and they walked me through each one to help me make the most informed decision. Since I have a Turbo Honda motor in my Lotus, I didn't expect them to be experts on this swap, but they still gave me all the base info on how the electronics should communicate with each other. That helped me decide what parts I should get and how to expect them to work in the car.  K.L. from Illinois

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure.  M.D. from Washington

Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue.  E.C. from Ohio

Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful.  J.T. from Australia

I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority.  M.H. from Kuwait

When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus.  D.S. from Ontario, Canada

After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs."  J.C. from Ohio

A big thank you for providing a quality product to help me convert an old Bosch CIS-E VW fuel system to -6an lines. I haven't found anyone else who makes them and they were the perfect thing to get my car running again. I'll probably be ordering more to convert my other cars and my friends' cars since we all have crusty old VWs that have obsolete NLA parts. I'll pass the word on about your parts. Thanks again.  P.C. from Massachusetts

I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again!  R.G. from Ontario, Canada

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.