What customers are saying about our service and our website

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

Great service and products. The best buying and follow up service I've ever had. Thanks  D.Z. from Wisconsin

Pegasus is a really great company to deal with! I've placed several orders and each was shipped the same day. The parts are always packed extremely well, nothing is ever missing. For one order your staff even went out into the warehouse and put their hands on the parts to verify some specifics so I got what I was looking for.  E.M. from Illinois

I have made frequent orders lately and I have to tell you that you guys are awesome! I can't believe how quick I get my parts. I don't know how it could get done any better! Thanks again for your quick service.  W.M. from Indiana

Easily one of the most user friendly sites for ordering that I've used on the web.  J.B. from Missouri

A very slick, user friendly online system. Well done!  M.G. from Australia

Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers.  Google Trusted Store reviewer

Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime!  G.B. from Texas

Thank you Suzie for the great customer service! I can count on Pegasus Auto Racing for all my racecar building needs. You guys rock!  D.K. from Georgia

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN!  P.K. from North Carolina

John went out of his way to look up a supplier for me and even went into their inventory to verify that they had the same part. Even gave me the part number and the number on hand. Please acknowledge John for doing an outstanding job. He has provided service above and beyond anything expected.  S.H. from Oregon

I appreciate the variety of bits you carry! Good prices, and almost always have what I need to keep the car going. Also appreciate your support of my club, VSCDA!  T.P. from Michigan

Typical Pegasus service. Call to order - they ship - we receive - no problems ever  L.R. from North Carolina

Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right.  C.F. from Australia

Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!!  J.M. from Florida

Wow! Thank you so, so much. Amazing service from my friends at Pegasus. I can't tell you how much I appreciate it. I feel very lucky to deal with such lovely people.  E.M. from England

I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing!  E.S. from Adelaide

Thanks for your help sending out a new order quickly when UPS lost my package. Service like that is why I always check with Pegasus first when I need something motorsports related. I tell others about shopping with Pegasus as well.  M.R. from Louisiana

Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service.  J.G. from Wisconsin

Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!!  D.P. from Florida

I like how your website is designed for online purchases. It's well organized and easy to use. I also like the Paypal option for payment.  J.S. from Pennsylvania

I just wanted to drop off a note of thanks and say that your efforts to save my weekend are greatly appreciated and didn't go unnoticed. The turnaround time was impeccable. I contacted you late yesterday and my contact at UPS called me at 9:40 this morning to say it arrived. This is teamwork!!!  F.P. from Ontario, Canada

I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that.  G.B. from Australia

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.