What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Prompt Delivery. Just a note to thank the Pegasus staff who processed my order this week. New Zealand is a long way from WI and yet the goods that I ordered on Tuesday night here in NZ arrived in my hands this afternoon, Friday. This is fantastic service. Thank you all. B.M. from New Zealand
Great to deal with - fast and reliable. Would always use when products are not available in Australia. A.W. from Queensland
You guys provide the best service of any place I do business. J.W. from Oklahoma
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
Fast shipping. Items were exactly as described and in great condition. Order arrived promptly & will definitely order with them again. M.H. from Texas
Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life. J.T. from Washington
You guys provide the best service of any place I do business. J.W. from Oklahoma
I am just writing to thank you for the excellent service I received from you on my first order. The speed of processing the order and sending it from the US to the UK was much faster than I was expecting. The whole buying process was very easy and therefore I am sure I will order parts from you again in the future. For your information you were recommended to me by a person on the Rennlist.com forums. S.B. from England
Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door. M.L. from British Columbia, Canada
Your company is the most dependable and fast. If you have it, I will buy without looking anywhere else. Keep up the great job. B.G. from Pennsylvania
Thanks for your help. This was my first order with you and I was very pleased with the friendliness and service! G.P. from Florida
Great parts and service. AAA+ I will definitely be back. W.H. from New Zealand
I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer. J.C. from Texas
Great service! Pegasus has always provided incredible service. Delivery is very predictable and reliable. I have used Pegasus as my primary supplier for over 10 years. R.Z. from Ohio
Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better. G.I. from Florida
Pegasus has the best delivery time of anyone I've used mailorder, for anything. Great job, guys. D.Y. from Michigan
When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus. D.S. from Ontario, Canada
I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record. T.M. from Indiana
Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese. D.N. from California
As usual, service was excellent from Pegasus. S.L. from Georgia
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.
