What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Always great service and prompt delivery. G.H. from Florida
The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future. B.M. from Florida
I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products. R.B. from Pennsylvania
My last order was for some small decals and while placing the order online I just clicked on the usual UPS shipping method. Soon after I received a call suggesting changing the shipping method to US Mail to save a few bucks. Pegasus is a great company to deal with. E.M. from Illinois
5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List. M.M. from California
Pegasus gave great detail on the item description which helped me select exactly what I needed. C.L. from California
By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best! G.A. from Ontario, Canada
I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that. G.B. from Australia
All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question. Google Trusted Store reviewer
I found your company while surfing the net and I am amazed at the pieces you stock for someone who needs to fabricate parts. Your service is terrific and when talking on the phone to your customer service I felt like you actually 'wanted' my business. Thanks for the good service and keep it up. J.C. from Texas
I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority. M.H. from Kuwait
This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer. T.C. from Tennessee
Great company. Super nice to deal with. Fast shipping times. B.Z. from Georgia
These guys are helpful and know what you need. Great advice, good to deal with. F.P. from New Zealand
Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus! J.K. from Kansas
Always my top choice for fast ordering and prompt shipment! M.M. from New York
Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better. G.I. from Florida
You seem to treat everyone like you know them personally and feel that you have a hand in each build that you hear about and supply parts for. This is truly a winning attitude. Just another reason that Pegasus is truly the best! M.R. from Alberta, Canada
Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right. C.F. from Australia
Very good products and excellent service by the Pegasus staff. H.G. from Florida
Excellent service! Parts exactly as described. Never any question. Never taking a chance. G.A. from New Mexico
I've had nothing but great service from everyone at Pegasus. I have made multiple orders and they have come super quick. I haven't had a question go unanswered anytime I have called. The Pegasus team is definitely a knowledgeable and well liked company. For anything racing Pegasus is my first choice. Not once in my life have I entered a new sport/hobby and had all of the equipment this easy to obtain. From staying past closing time to help me get geared up, and all the simple questions I have on the phone, Pegasus is always the reliable source I go to when I need anything racing. J.S. from Wisconsin
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

