What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
Good job. You guys rock. Thanks!! J.W. from Florida
I just received my order today and I wanted to say THANK YOU for the care you took in packing it. The outer box looks like it took a fair beating on the way here, but I am happy to report that everything inside was packed so well that it all arrived in perfect condition. You made my day! J.H. from Texas
Super fast shipping on parts. I ordered parts from you all and was extremely happy at the packaging and how fast they came not to mention the great prices. M.M. from Florida
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
I appreciate the variety of bits you carry! Good prices, and almost always have what I need to keep the car going. Also appreciate your support of my club, VSCDA! T.P. from Michigan
All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question. Google Trusted Store reviewer
Thank you so much for your help - great customer service! I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer. T.C. from Tennessee
Wow, impressively fast service... Thank you for your outstanding customer service. J.B. from Washington
Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better. G.I. from Florida
After switching an order from 3 day air to ground service to save on shipping and still get guaranteed delivery on the third day: "Thank you for your prompt attention to my order. Great customer service! Nice to find these days ... not the usual!" W.M. from Virginia
I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something. R.H. from Texas
The goods arrived this morning. Super fast and efficient. Thank you very much. M.P. from Italy
Great parts and people. I have had no problems with anything I have ever bought from Pegasus. I will be buying more from Pegasus. D.B. from Alabama
Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful. J.T. from Australia
Packing was very professional and as always prompt shipping is one of the major things that keep me coming back to Pegasus Racing! J.H. from Iowa
Great parts. Your parts are of great quality at an even better price. Will continue to buy from you. W.F. from New Jersey
Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door. M.L. from British Columbia, Canada
Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome. A.F. from Singapore
The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future. B.M. from Florida
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Good to know there's still places out there that pride themselves on their business. Being a full time racer I can assure you money is tight. It's good to feel secure and know that you guys put customers and honesty at the same level and lead on that principal. Thanks! W.M. from Massachusetts
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

