What customers are saying about our service and our website

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

Very good products and excellent service by the Pegasus staff.  H.G. from Florida

Pegasus stocks hard-to-find parts. "Looked around the web at various aerospace and aviation suppliers and forgot these [metric jet nuts] were right under my nose at Pegasus! High quality and you can get quantity discounts too! Pegasus rocks."  K.L. from Illinois

Great service! Pegasus has always provided incredible service. Delivery is very predictable and reliable. I have used Pegasus as my primary supplier for over 10 years.  R.Z. from Ohio

Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus.  C.B. from Alabama

After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs."  J.C. from Ohio

I like how your website is designed for online purchases. It's well organized and easy to use. I also like the Paypal option for payment.  J.S. from Pennsylvania

I just wanted to say thank you for your outstanding service! I only discovered you folks a few weeks ago and despite the distance between us I am hooked! I can order a part from you guys and have it on my doorstep before someone locally even pulls it off the shelf. You guys are top notch. Please pass this along. I want everyone at PEGASUS to know that even their smallest customer appreciates all of their hard work! Thank you!  J.B. from California

Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!!  J.M. from Michigan

I just received my order today and I wanted to say THANK YOU for the care you took in packing it. The outer box looks like it took a fair beating on the way here, but I am happy to report that everything inside was packed so well that it all arrived in perfect condition. You made my day!  J.H. from Texas

Pegasus has the best delivery time of anyone I've used mailorder, for anything. Great job, guys.  D.Y. from Michigan

Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers.  R.J. from Florida

Was looking for a product that was sold out across the country. They assured me they had it, and got it to me in time for Christmas.  Google Trusted Store reviewer

Thanks! Great customer service. Pegasus Rocks.  C.V. from New Jersey

UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back.  C.J. from California

Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure.  M.D. from Washington

Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue.  E.C. from Ohio

5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List.  M.M. from California

Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable.  T.G. from Connecticut

This was my first time ordering from you and the whole process has been a pleasure, the online ordering was so easy, the status of the parts, and quick delivery, It's almost fun. I will be ordering from you again.  R.E. from Ontario, Canada

I just wanted to thank you for helping me out with this situation. Your customer service was outstanding and I have already HIGHLY recommended you to numerous friends!  C.W. from Texas

Packing was very professional and as always prompt shipping is one of the major things that keep me coming back to Pegasus Racing!  J.H. from Iowa

Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus.  Google Trusted Store reviewer

I found your company while surfing the net and I am amazed at the pieces you stock for someone who needs to fabricate parts. Your service is terrific and when talking on the phone to your customer service I felt like you actually 'wanted' my business. Thanks for the good service and keep it up.  J.C. from Texas

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.