What customers are saying about our service and our website

I am just writing to thank you for the excellent service I received from you on my first order. The speed of processing the order and sending it from the US to the UK was much faster than I was expecting. The whole buying process was very easy and therefore I am sure I will order parts from you again in the future. For your information you were recommended to me by a person on the Rennlist.com forums.  S.B. from England

I called and the response I received was, to me, not typical. IT WAS UNBELIEVABLE! I received the replacement part Next Day Air at no charge. Service like this is what keeps customers, like me, returning.  D.R. from Washington

Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!!  D.P. from Florida

What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure.  D.W. from Connecticut

Your company is the most dependable and fast. If you have it, I will buy without looking anywhere else. Keep up the great job.  B.G. from Pennsylvania

As you all know, sometimes it's tough trying to find a supplier of odd shaped or sized items. Well, Pegasus came thru for me and the quality is there to boot. Additionally, it was fair priced and shipped fast. You can't do better than that!  J.T. from Colorado

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

Good to know there's still places out there that pride themselves on their business. Being a full time racer I can assure you money is tight. It's good to feel secure and know that you guys put customers and honesty at the same level and lead on that principal. Thanks!  W.M. from Massachusetts

Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful.  J.T. from Australia

Thank you for your continued excellent service. The technical information contained in your catalogs and courteous, knowledgeable staff are extremely helpful in providing a safe, reliable and enjoyable motorsport experience.  D.O. from Illinois

Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days.  J.D. from Washington

Always great service and prompt delivery.  G.H. from Florida

Wow, impressively fast service... Thank you for your outstanding customer service.  J.B. from Washington

Fast shipping. Items were exactly as described and in great condition. Order arrived promptly & will definitely order with them again.  M.H. from Texas

Looked all over for a certain fitting to modify my race car. Pegasus was the only one who had it. Perfect fit! They got me up and running.  K.S. from Virginia

I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that.  G.B. from Australia

The website and search feature is amazing. The best online/search catalog I've used.  D.O. from Virginia

This was my first time ordering from you and the whole process has been a pleasure, the online ordering was so easy, the status of the parts, and quick delivery, It's almost fun. I will be ordering from you again.  R.E. from Ontario, Canada

I appreciate the variety of bits you carry! Good prices, and almost always have what I need to keep the car going. Also appreciate your support of my club, VSCDA!  T.P. from Michigan

You guys are awesome! Just wanted to say a quick thanks for your great service, professional parts and super fast postage.  F.H. from Australia

A very slick, user friendly online system. Well done!  M.G. from Australia

Although I just got my 1964 Dodge 330, I needed a couple of parts right away. Pegasus had them in stock and they were shipped out right away. A pleasure to do business with. I will be back for more parts soon!  M.E. from Arizona

UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back.  C.J. from California

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.