What customers are saying about our service and our website

I've been ordering from Pegasus for years and they have never let me down. Its rare to find a combination of quality parts, quality service, fast shipping and knowledgeable staff that actually race (and use their own products). If an item is available at Pegasus, i wont even look anywhere else.  K.K. from Illinois

I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies.  P.S. from New Jersey

I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority.  M.H. from Kuwait

Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race!  K.F. from Missouri

I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated.  M.M. from Minnesota

Pegasus is a really great company to deal with! I've placed several orders and each was shipped the same day. The parts are always packed extremely well, nothing is ever missing. For one order your staff even went out into the warehouse and put their hands on the parts to verify some specifics so I got what I was looking for.  E.M. from Illinois

Pegasus has the best customer service, very helpful and fast.  T.Q. from Colorado

Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life.  J.T. from Washington

Pegasus is one of the best. Have been using them for 25+ years.  H.P. from Florida

I received all my orders from Pegasus faster than an express order done in Europe/UK. So you have: quality, price and unique delivery time!  S.K. from Switzerland

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

I like how your website is designed for online purchases. It's well organized and easy to use. I also like the Paypal option for payment.  J.S. from Pennsylvania

Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful.  J.T. from Australia

Great service and products. The best buying and follow up service I've ever had. Thanks  D.Z. from Wisconsin

5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List.  M.M. from California

I would like to thank your team for fast efficient service. I was blown away by how quick it showed up - something we never see in Australia. I have purchased parts from overseas many times before but you guys have been the most impressive! Thanks again for your help and prompt response.  P.B. from Australia

Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days.  J.D. from Washington

These folks are the best -- best products, service, shipping times, etc. Have been consistently delighted with everything I've gotten from them.  B.H. from Michigan

Although I just got my 1964 Dodge 330, I needed a couple of parts right away. Pegasus had them in stock and they were shipped out right away. A pleasure to do business with. I will be back for more parts soon!  M.E. from Arizona

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

Please pass along my appreciation of your outstanding service. I recommend Pegasus to my colleagues, and will continue to use your products. Congratulations on a top notch process and team.  B.H. from Connecticut

Easily one of the most user friendly sites for ordering that I've used on the web.  J.B. from Missouri

Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome.  A.F. from Singapore

I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again!  R.G. from Ontario, Canada

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.