What customers are saying about our service and our website

The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof.  G.S. from Wisconsin

I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer.  J.C. from Texas

Super fast shipping on parts. I ordered parts from you all and was extremely happy at the packaging and how fast they came not to mention the great prices.  M.M. from Florida

Wow, impressively fast service... Thank you for your outstanding customer service.  J.B. from Washington

I am just writing to thank you for the excellent service I received from you on my first order. The speed of processing the order and sending it from the US to the UK was much faster than I was expecting. The whole buying process was very easy and therefore I am sure I will order parts from you again in the future. For your information you were recommended to me by a person on the Rennlist.com forums.  S.B. from England

Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure.  M.D. from Washington

I called and the response I received was, to me, not typical. IT WAS UNBELIEVABLE! I received the replacement part Next Day Air at no charge. Service like this is what keeps customers, like me, returning.  D.R. from Washington

Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door.  M.L. from British Columbia, Canada

I just wanted to say thank you for your outstanding service! I only discovered you folks a few weeks ago and despite the distance between us I am hooked! I can order a part from you guys and have it on my doorstep before someone locally even pulls it off the shelf. You guys are top notch. Please pass this along. I want everyone at PEGASUS to know that even their smallest customer appreciates all of their hard work! Thank you!  J.B. from California

Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them.  Posted on www.alfabb.com

Wow! Thank you so, so much. Amazing service from my friends at Pegasus. I can't tell you how much I appreciate it. I feel very lucky to deal with such lovely people.  E.M. from England

I just wanted to thank you for helping me out with this situation. Your customer service was outstanding and I have already HIGHLY recommended you to numerous friends!  C.W. from Texas

Customer service, as usual and expected, was excellent. Advice was free and respectful. Customer service keeps me coming back, especially when solving the tough questions.  P.R. from Texas

By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best!  G.A. from Ontario, Canada

Prompt Delivery. Just a note to thank the Pegasus staff who processed my order this week. New Zealand is a long way from WI and yet the goods that I ordered on Tuesday night here in NZ arrived in my hands this afternoon, Friday. This is fantastic service. Thank you all.  B.M. from New Zealand

Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work.  D.R. from Alberta, Canada

Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!!  D.P. from Florida

Pegasus racing is a really great company to deal with. I'm always impressed. I'll definitely recommend you to anyone for their racing supplies.  D.R. from Virginia

I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies.  P.S. from New Jersey

I cannot tell you how much I appreciate your company. Your product selection is great and you seem to have everything I need in stock. Your catalog and on-line tech articles are great. Many thanks.  P.T. from Georgia

Thanks for your help. This was my first order with you and I was very pleased with the friendliness and service!  G.P. from Florida

Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus.  Google Trusted Store reviewer

Thanks for the email and thanks for taking the initiative to save me some money! I appreciate the personal email to let me know. So many transactions today feel like you are talking to computers so it's nice when a simple email is sent. Thanks again!  K.W. from Indiana

Pegasus gave great detail on the item description which helped me select exactly what I needed.  C.L. from California

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.