What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List. M.M. from California
Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!! J.M. from Florida
The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof. G.S. from Wisconsin
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work. D.R. from Alberta, Canada
Thank you for the excellent customer service. I know I can always count on your technical advice and prompt service. K & K Racing and Restorations
GREAT COMPANY! Excellent to deal with. Fast shipping and great people! R.V. from Louisiana
Great service and products. The best buying and follow up service I've ever had. Thanks D.Z. from Wisconsin
Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door. M.L. from British Columbia, Canada
John went out of his way to look up a supplier for me and even went into their inventory to verify that they had the same part. Even gave me the part number and the number on hand. Please acknowledge John for doing an outstanding job. He has provided service above and beyond anything expected. S.H. from Oregon
Pegasus was super to work with. Had all products in stock, were super knowledgeable and shipped quickly. S.T. from Illinois
The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future. B.M. from Florida
You guys provide the best service of any place I do business. J.W. from Oklahoma
Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable. T.G. from Connecticut
Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese. D.N. from California
Looked all over for a certain fitting to modify my race car. Pegasus was the only one who had it. Perfect fit! They got me up and running. K.S. from Virginia
I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that. G.B. from Australia
I just wanted to add my 2 cents about Pegasus... what a great company to deal with. I have done several orders with them that have gone flawlessly. I even received a letter from them informing me of a small refund to my account due to a miscalculated shipping charge from a previous order. Now that's service. From other racers I have talked with I hear that they keep a large inventory so you don't get that backorder BS. It really bugs me when you order from some online shops and they don't ship it for a week because they never really had it in stock. Posted on www.redpepperracing.com
After receiving a refund for an estimated shipping charge that was too high: "I realize that it is the right thing for a business to do, but these days, people and businesses that do the right thing are becoming harder and harder to find. I appreciate the customer service I've received from Pegasus." A.B. from British Columbia, Canada
I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer. J.C. from Texas
Chris & Carla: Just a note about the great article in PRI Magazine. Everyone is very glad you're back at the helm of Pegasus Auto Racing Supplies. G.G. from Illinois
Pegasus is the best place to purchase motor racing stuff for the Mexicans. J.G. from Mexico
Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers. R.J. from Florida
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

