What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
As usual, service was excellent from Pegasus. S.L. from Georgia
I received all my orders from Pegasus faster than an express order done in Europe/UK. So you have: quality, price and unique delivery time! S.K. from Switzerland
I would like to thank your team for fast efficient service. I was blown away by how quick it showed up - something we never see in Australia. I have purchased parts from overseas many times before but you guys have been the most impressive! Thanks again for your help and prompt response. P.B. from Australia
Great to deal with - fast and reliable. Would always use when products are not available in Australia. A.W. from Queensland
Please pass along my appreciation of your outstanding service. I recommend Pegasus to my colleagues, and will continue to use your products. Congratulations on a top notch process and team. B.H. from Connecticut
GREAT COMPANY! Excellent to deal with. Fast shipping and great people! R.V. from Louisiana
Thanks for your help sending out a new order quickly when UPS lost my package. Service like that is why I always check with Pegasus first when I need something motorsports related. I tell others about shopping with Pegasus as well. M.R. from Louisiana
A big thank you for providing a quality product to help me convert an old Bosch CIS-E VW fuel system to -6an lines. I haven't found anyone else who makes them and they were the perfect thing to get my car running again. I'll probably be ordering more to convert my other cars and my friends' cars since we all have crusty old VWs that have obsolete NLA parts. I'll pass the word on about your parts. Thanks again. P.C. from Massachusetts
After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.) T.M. from Michigan
Always great service and prompt delivery. G.H. from Florida
Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome. A.F. from Singapore
I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies. P.S. from New Jersey
Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service. K.C. from California
Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right. C.F. from Australia
Good to know there's still places out there that pride themselves on their business. Being a full time racer I can assure you money is tight. It's good to feel secure and know that you guys put customers and honesty at the same level and lead on that principal. Thanks! W.M. from Massachusetts
Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus. Google Trusted Store reviewer
I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!! L.F. from Wisconsin
Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs. Google Trusted Store reviewer
I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys. M.H. from Indiana
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
I cannot tell you how much I appreciate your company. Your product selection is great and you seem to have everything I need in stock. Your catalog and on-line tech articles are great. Many thanks. P.T. from Georgia
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
Great website and product selection. Website is informative and very useful. Keep up the good work. G.H. from Australia
I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind. S.G. from Florida
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

