What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something. R.H. from Texas
What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure. D.W. from Connecticut
By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best! G.A. from Ontario, Canada
You're always the first place I check when needing racing components. I'm often surprised by products you have. Yesterday I intended to order some Red Line Gear Lube and noticed the vinyl graphics section. I needed a couple of pieces of custom vinyl and ordered it in the middle of the afternoon. I shocked when it was on my doorstep before noon today. I really appreciate your business, your customer service, and your attention to detail. Great company! K.O. from Minnesota
Good job. You guys rock. Thanks!! J.W. from Florida
Please pass along my appreciation of your outstanding service. I recommend Pegasus to my colleagues, and will continue to use your products. Congratulations on a top notch process and team. B.H. from Connecticut
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
Pegasus is a really great company to deal with! I've placed several orders and each was shipped the same day. The parts are always packed extremely well, nothing is ever missing. For one order your staff even went out into the warehouse and put their hands on the parts to verify some specifics so I got what I was looking for. E.M. from Illinois
Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done. J.B. from Louisiana
The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time. J.S. from New South Wales
You guys provide the best service of any place I do business. J.W. from Oklahoma
Typical Pegasus service. Call to order - they ship - we receive - no problems ever L.R. from North Carolina
I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!! L.F. from Wisconsin
Pegasus has prompt, courteous service. Good company to work with! W.W. from South Carolina
Pegasus was super to work with. Had all products in stock, were super knowledgeable and shipped quickly. S.T. from Illinois
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
Thanks for the email and thanks for taking the initiative to save me some money! I appreciate the personal email to let me know. So many transactions today feel like you are talking to computers so it's nice when a simple email is sent. Thanks again! K.W. from Indiana
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
Thank you Suzie for the great customer service! I can count on Pegasus Auto Racing for all my racecar building needs. You guys rock! D.K. from Georgia
Easily one of the most user friendly sites for ordering that I've used on the web. J.B. from Missouri
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
My last order was for some small decals and while placing the order online I just clicked on the usual UPS shipping method. Soon after I received a call suggesting changing the shipping method to US Mail to save a few bucks. Pegasus is a great company to deal with. E.M. from Illinois
The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else? A.G. from Kentucky
Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus. Google Trusted Store reviewer
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

