What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue. E.C. from Ohio
The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future. B.M. from Florida
I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that. G.B. from Australia
Just wanted to say thank you for your excellent parts inventory and delivery! I live in Canada and the last order I placed arrived the next day! I race a vintage MGB and your company usually has everything I need. Thanks again. R.E. from Ontario, Canada
As a longtime Pegasus customer, I'm very pleased with your new website. Works great!! Pegasus has always been my favorite "store" because of your inventories and service, and this only makes you guys that much better. Nice job! D.Z. from California
I just wanted to say thank you for your outstanding service! I only discovered you folks a few weeks ago and despite the distance between us I am hooked! I can order a part from you guys and have it on my doorstep before someone locally even pulls it off the shelf. You guys are top notch. Please pass this along. I want everyone at PEGASUS to know that even their smallest customer appreciates all of their hard work! Thank you! J.B. from California
Pegasus is one of the best. Have been using them for 25+ years. H.P. from Florida
Thanks! Great customer service. Pegasus Rocks. C.V. from New Jersey
What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure. D.W. from Connecticut
Best help in the market. They offered me the best solution. I know they have my best interest. Service is reliable and will always do business here. B.G. from Connecticut
Thank you for the info and the effort. It is good to do business with a vendor that obviously believes in customer service. There is way too little of that these days. E.E. from Texas
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
GREAT COMPANY! Excellent to deal with. Fast shipping and great people! R.V. from Louisiana
I like how your website is designed for online purchases. It's well organized and easy to use. I also like the Paypal option for payment. J.S. from Pennsylvania
I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something. R.H. from Texas
Thanks for your help. This was my first order with you and I was very pleased with the friendliness and service! G.P. from Florida
Easily one of the most user friendly sites for ordering that I've used on the web. J.B. from Missouri
I really appreciated the follow-up email letting me know when parts that I needed were back in stock and providing the link I needed to go right to the part. Great service! J.L. from Indiana
I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies. P.S. from New Jersey
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
I just wanted to thank you for helping me out with this situation. Your customer service was outstanding and I have already HIGHLY recommended you to numerous friends! C.W. from Texas
Packing was very professional and as always prompt shipping is one of the major things that keep me coming back to Pegasus Racing! J.H. from Iowa
Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime! G.B. from Texas
Always great service and prompt delivery. G.H. from Florida
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.
