What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
My recent purchase was small, but critical to my project. The Brake Bleeder Assembly was precisely what I needed and it is a quality piece of kit. More importantly though was my experience with the folks at Pegasus. I had been looking for a solution to building a remote bleeder system and two other supply companies were of no help to me. Indeed they said it couldn't be done. I guess no one told Pegasus. S.T. from North Carolina
Pegasus gave great detail on the item description which helped me select exactly what I needed. C.L. from California
The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time. J.S. from New South Wales
I have been a long time customer but recently because you have become a sponsor of vintage racing, (VSCDA), I have tried to make ALL of my purchases from Pegasus. Thank you for your support of vintage racing and your excellent and speedy parts delivery!! D.B. from Indiana
Thanks for the help. Your customer service is always top notch. P.G. from Texas
I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record. T.M. from Indiana
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Product is as advertised. Thanks Pegasus for your fast shipping and quality products! D.S. from Florida
Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!! N.A. from Illinois
Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you. P.R. from Illinois
Pegasus was super to work with. Had all products in stock, were super knowledgeable and shipped quickly. S.T. from Illinois
I appreciate the variety of bits you carry! Good prices, and almost always have what I need to keep the car going. Also appreciate your support of my club, VSCDA! T.P. from Michigan
Very impressed with the quick response that Pegasus always provides on items ordered. Couldn't ask for more every time I deal with Pegasus! M.T. from Michigan
I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!! L.F. from Wisconsin
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority. M.H. from Kuwait
Great parts. Your parts are of great quality at an even better price. Will continue to buy from you. W.F. from New Jersey
Great to deal with - fast and reliable. Would always use when products are not available in Australia. A.W. from Queensland
Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus! J.K. from Kansas
I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice. J.B. from England
Looked all over for a certain fitting to modify my race car. Pegasus was the only one who had it. Perfect fit! They got me up and running. K.S. from Virginia
Pegasus has the best delivery time of anyone I've used mailorder, for anything. Great job, guys. D.Y. from Michigan
Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done. J.B. from Louisiana
I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU. J.E. from Australia
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.
