What customers are saying about our service and our website

My recent purchase was small, but critical to my project. The Brake Bleeder Assembly was precisely what I needed and it is a quality piece of kit. More importantly though was my experience with the folks at Pegasus. I had been looking for a solution to building a remote bleeder system and two other supply companies were of no help to me. Indeed they said it couldn't be done. I guess no one told Pegasus.  S.T. from North Carolina

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime!  G.B. from Texas

Easily one of the most user friendly sites for ordering that I've used on the web.  J.B. from Missouri

I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again!  R.G. from Ontario, Canada

Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus.  C.B. from Alabama

Thank you for the excellent customer service. I know I can always count on your technical advice and prompt service.  K & K Racing and Restorations

Typical Pegasus service. Call to order - they ship - we receive - no problems ever  L.R. from North Carolina

I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice.  J.B. from England

I just wanted to drop off a note of thanks and say that your efforts to save my weekend are greatly appreciated and didn't go unnoticed. The turnaround time was impeccable. I contacted you late yesterday and my contact at UPS called me at 9:40 this morning to say it arrived. This is teamwork!!!  F.P. from Ontario, Canada

Thank you Suzie for the great customer service! I can count on Pegasus Auto Racing for all my racecar building needs. You guys rock!  D.K. from Georgia

Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!!  J.M. from Michigan

I know of nobody that does a better, faster or more reliable job getting orders to me.  M.W. from Colorado

I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing!  E.S. from Adelaide

Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!!  D.P. from Florida

Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days.  J.D. from Washington

You're always the first place I check when needing racing components. I'm often surprised by products you have. Yesterday I intended to order some Red Line Gear Lube and noticed the vinyl graphics section. I needed a couple of pieces of custom vinyl and ordered it in the middle of the afternoon. I shocked when it was on my doorstep before noon today. I really appreciate your business, your customer service, and your attention to detail. Great company!  K.O. from Minnesota

Service and delivery were absolutely fantastic! Another provider let me place the order without alerting me that they were out of stock for the next 6 weeks (so I canceled). Pegasus had 6 seats in stock, shipped it out the same day I ordered it, and gave me free shipping, and got the seat to me in 3 days across half the country! Additionally, the employee I spoke to on the phone was extremely friendly and helpful. This is how shopping for parts online should be!  C.A. from North Carolina

The replacement struts arrived today. Thank you so much for all your help. This is why we purchase from Pegasus!  H.M. from California

I really appreciated the follow-up email letting me know when parts that I needed were back in stock and providing the link I needed to go right to the part. Great service!  J.L. from Indiana

Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me.  P.P. from Illinois

After receiving a refund for an estimated shipping charge that was too high: "I realize that it is the right thing for a business to do, but these days, people and businesses that do the right thing are becoming harder and harder to find. I appreciate the customer service I've received from Pegasus."  A.B. from British Columbia, Canada

The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else?  A.G. from Kentucky

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.