What customers are saying about our service and our website

I am just writing to thank you for the excellent service I received from you on my first order. The speed of processing the order and sending it from the US to the UK was much faster than I was expecting. The whole buying process was very easy and therefore I am sure I will order parts from you again in the future. For your information you were recommended to me by a person on the Rennlist.com forums.  S.B. from England

Always great service and prompt delivery.  G.H. from Florida

Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age.  A.G. from Australia

Prompt Delivery. Just a note to thank the Pegasus staff who processed my order this week. New Zealand is a long way from WI and yet the goods that I ordered on Tuesday night here in NZ arrived in my hands this afternoon, Friday. This is fantastic service. Thank you all.  B.M. from New Zealand

Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful.  J.T. from Australia

The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time.  J.S. from New South Wales

Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!!  J.M. from Michigan

Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure.  M.D. from Washington

I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again!  R.G. from Ontario, Canada

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

I really appreciated the follow-up email letting me know when parts that I needed were back in stock and providing the link I needed to go right to the part. Great service!  J.L. from Indiana

A very slick, user friendly online system. Well done!  M.G. from Australia

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys.  M.H. from Indiana

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome.  A.F. from Singapore

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future!  J.Y. from Australia

Thank you for your thoughtfulness. You guys have been first class. Will be at Road America this July. Hope to see you all there!  J.C. from California

Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable.  T.G. from Connecticut

Great service and products. The best buying and follow up service I've ever had. Thanks  D.Z. from Wisconsin

Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service!  J.L. from Washington

Thank you for your email response and for taking care of my problem. It's great to work with a vendor that is proactive in resolving customer issues. I'm looking forward to doing more business with your company in the future.  H.B. from Iowa

The replacement struts arrived today. Thank you so much for all your help. This is why we purchase from Pegasus!  H.M. from California

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.