What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
I just received my order today and I wanted to say THANK YOU for the care you took in packing it. The outer box looks like it took a fair beating on the way here, but I am happy to report that everything inside was packed so well that it all arrived in perfect condition. You made my day! J.H. from Texas
Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me. P.P. from Illinois
The Pegasus website is easy to navigate considering all the oddball things I plugged into my mega-order. It is stable and didn't unexpectedly dump my whole order just because I forgot to cross a 'T' or dot an 'I' somewhere. Refreshing! S.T. from California
A big thank you for providing a quality product to help me convert an old Bosch CIS-E VW fuel system to -6an lines. I haven't found anyone else who makes them and they were the perfect thing to get my car running again. I'll probably be ordering more to convert my other cars and my friends' cars since we all have crusty old VWs that have obsolete NLA parts. I'll pass the word on about your parts. Thanks again. P.C. from Massachusetts
I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU. J.E. from Australia
I just wanted to say thank you for your outstanding service! I only discovered you folks a few weeks ago and despite the distance between us I am hooked! I can order a part from you guys and have it on my doorstep before someone locally even pulls it off the shelf. You guys are top notch. Please pass this along. I want everyone at PEGASUS to know that even their smallest customer appreciates all of their hard work! Thank you! J.B. from California
Fast shipping. Items were exactly as described and in great condition. Order arrived promptly & will definitely order with them again. M.H. from Texas
Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again. D.L. from Alabama
Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work. D.R. from Alberta, Canada
Chris & Carla: Just a note about the great article in PRI Magazine. Everyone is very glad you're back at the helm of Pegasus Auto Racing Supplies. G.G. from Illinois
Great company. Super nice to deal with. Fast shipping times. B.Z. from Georgia
The website and search feature is amazing. The best online/search catalog I've used. D.O. from Virginia
Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!! J.M. from Florida
I just wanted to drop off a note of thanks and say that your efforts to save my weekend are greatly appreciated and didn't go unnoticed. The turnaround time was impeccable. I contacted you late yesterday and my contact at UPS called me at 9:40 this morning to say it arrived. This is teamwork!!! F.P. from Ontario, Canada
Typical Pegasus service. Call to order - they ship - we receive - no problems ever L.R. from North Carolina
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers. Google Trusted Store reviewer
I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia. B.W. from Australia
I have used other vendors. Pegasus is the *only* vendor that always has the parts in stock, and gets them shipped immediately. J.S. from Oregon
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

