What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
As a longtime Pegasus customer, I'm very pleased with your new website. Works great!! Pegasus has always been my favorite "store" because of your inventories and service, and this only makes you guys that much better. Nice job! D.Z. from California
Great parts and people. I have had no problems with anything I have ever bought from Pegasus. I will be buying more from Pegasus. D.B. from Alabama
Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure. M.D. from Washington
After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs." J.C. from Ohio
Was looking for a product that was sold out across the country. They assured me they had it, and got it to me in time for Christmas. Google Trusted Store reviewer
Great website and product selection. Website is informative and very useful. Keep up the good work. G.H. from Australia
Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs. Google Trusted Store reviewer
Very good products and excellent service by the Pegasus staff. H.G. from Florida
GREAT COMPANY! Excellent to deal with. Fast shipping and great people! R.V. from Louisiana
Thank you. I received my credit memo funds. I would also like to thank you for your excellent customer service and will be recommending your company to my racing colleagues. B.N. from Australia
I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys. M.H. from Indiana
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome. A.F. from Singapore
Thank you for your continued excellent service. The technical information contained in your catalogs and courteous, knowledgeable staff are extremely helpful in providing a safe, reliable and enjoyable motorsport experience. D.O. from Illinois
Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus. O.J. from Florida (yes, those are his real initials)
Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!! N.A. from Illinois
I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again! R.G. from Ontario, Canada
Pegasus is the best place to purchase motor racing stuff for the Mexicans. J.G. from Mexico
I just wanted to express how pleased I am with the service I receive from Pegasus Auto Racing Supplies. It was hard to find one place with everything that I need and that ship to Canada. To me there is only one place to get anything of this nature, and that place is Pegasus! M.R. from Alberta, Canada
Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!! J.M. from Michigan
A big thank you for providing a quality product to help me convert an old Bosch CIS-E VW fuel system to -6an lines. I haven't found anyone else who makes them and they were the perfect thing to get my car running again. I'll probably be ordering more to convert my other cars and my friends' cars since we all have crusty old VWs that have obsolete NLA parts. I'll pass the word on about your parts. Thanks again. P.C. from Massachusetts
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
A very slick, user friendly online system. Well done! M.G. from Australia
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

