What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Typical Pegasus service. Call to order - they ship - we receive - no problems ever L.R. from North Carolina
Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime! G.B. from Texas
Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs. Google Trusted Store reviewer
Pegasus racing is a really great company to deal with. I'm always impressed. I'll definitely recommend you to anyone for their racing supplies. D.R. from Virginia
Great resource and a professional organization. I will definitely check their site first when the need arises. Clear concise information. I can see why they are highly recommended. K.R. from California
Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service. K.C. from California
Just a sincere note of thanks to your company and specifically the salesman that handled my recent order. You will get more of my business... Please accept this note of appreciation for the prompt courteous service that so many companies seem to forget these days. J.D. from Washington
After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs." J.C. from Ohio
Thank you so much for your help - great customer service! I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
Packing was very professional and as always prompt shipping is one of the major things that keep me coming back to Pegasus Racing! J.H. from Iowa
Always my top choice for fast ordering and prompt shipment! M.M. from New York
The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else? A.G. from Kentucky
What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure. D.W. from Connecticut
Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN! P.K. from North Carolina
Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus. C.B. from Alabama
Wow, impressively fast service... Thank you for your outstanding customer service. J.B. from Washington
After switching an order from 3 day air to ground service to save on shipping and still get guaranteed delivery on the third day: "Thank you for your prompt attention to my order. Great customer service! Nice to find these days ... not the usual!" W.M. from Virginia
Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!! N.A. from Illinois
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
Please pass along my appreciation of your outstanding service. I recommend Pegasus to my colleagues, and will continue to use your products. Congratulations on a top notch process and team. B.H. from Connecticut
Pegasus stocks hard-to-find parts. "Looked around the web at various aerospace and aviation suppliers and forgot these [metric jet nuts] were right under my nose at Pegasus! High quality and you can get quantity discounts too! Pegasus rocks." K.L. from Illinois
I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that. M.R. from New Jersey
When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus. D.S. from Ontario, Canada
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.