What customers are saying about our service and our website

I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again!  R.G. from Ontario, Canada

Pegasus is a really great company to deal with! I've placed several orders and each was shipped the same day. The parts are always packed extremely well, nothing is ever missing. For one order your staff even went out into the warehouse and put their hands on the parts to verify some specifics so I got what I was looking for.  E.M. from Illinois

Your company is the most dependable and fast. If you have it, I will buy without looking anywhere else. Keep up the great job.  B.G. from Pennsylvania

Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus.  Google Trusted Store reviewer

You guys are awesome! Just wanted to say a quick thanks for your great service, professional parts and super fast postage.  F.H. from Australia

Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese.  D.N. from California

Thank you. I received my credit memo funds. I would also like to thank you for your excellent customer service and will be recommending your company to my racing colleagues.  B.N. from Australia

Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better.  G.I. from Florida

Thank you for your email response and for taking care of my problem. It's great to work with a vendor that is proactive in resolving customer issues. I'm looking forward to doing more business with your company in the future.  H.B. from Iowa

Product is as advertised. Thanks Pegasus for your fast shipping and quality products!  D.S. from Florida

These guys are helpful and know what you need. Great advice, good to deal with.  F.P. from New Zealand

The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future.  B.M. from Florida

Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me.  P.P. from Illinois

Prompt Delivery. Just a note to thank the Pegasus staff who processed my order this week. New Zealand is a long way from WI and yet the goods that I ordered on Tuesday night here in NZ arrived in my hands this afternoon, Friday. This is fantastic service. Thank you all.  B.M. from New Zealand

As usual, service was excellent from Pegasus.  S.L. from Georgia

I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia.  B.W. from Australia

Great parts and service. AAA+ I will definitely be back.  W.H. from New Zealand

All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question.  Google Trusted Store reviewer

Great service and products. The best buying and follow up service I've ever had. Thanks  D.Z. from Wisconsin

Hi Guys, I ordered some bearings at lunchtime Friday and they arrived at my house in the UK on Monday morning at 8:15! I'm really impressed, you are faster than most UK suppliers. I will definitely come to you again in the future.  C.W. from England

Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life.  J.T. from Washington

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

The Pegasus website is easy to navigate considering all the oddball things I plugged into my mega-order. It is stable and didn't unexpectedly dump my whole order just because I forgot to cross a 'T' or dot an 'I' somewhere. Refreshing!  S.T. from California

By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best!  G.A. from Ontario, Canada

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.