What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Pegasus gave great detail on the item description which helped me select exactly what I needed. C.L. from California
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price. W.B. from Scotland
As a longtime Pegasus customer, I'm very pleased with your new website. Works great!! Pegasus has always been my favorite "store" because of your inventories and service, and this only makes you guys that much better. Nice job! D.Z. from California
Thanks! Great customer service. Pegasus Rocks. C.V. from New Jersey
Thank you for the excellent customer service. I know I can always count on your technical advice and prompt service. K & K Racing and Restorations
A big thank you for providing a quality product to help me convert an old Bosch CIS-E VW fuel system to -6an lines. I haven't found anyone else who makes them and they were the perfect thing to get my car running again. I'll probably be ordering more to convert my other cars and my friends' cars since we all have crusty old VWs that have obsolete NLA parts. I'll pass the word on about your parts. Thanks again. P.C. from Massachusetts
I like how your website is designed for online purchases. It's well organized and easy to use. I also like the Paypal option for payment. J.S. from Pennsylvania
You guys provide the best service of any place I do business. J.W. from Oklahoma
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus! J.K. from Kansas
Customer service, as usual and expected, was excellent. Advice was free and respectful. Customer service keeps me coming back, especially when solving the tough questions. P.R. from Texas
Everything about Pegasus is awesome. I can always count on them when I am in a bind. They are super friendly and always so helpful. I recommend them to everyone I know, and I try and buy everything I can from them. Thanks guys and gals! You all rock! B.C. from California
Typical Pegasus service. Call to order - they ship - we receive - no problems ever L.R. from North Carolina
Subject: Service quality. You guys are sooooooo much better than the competition! Thanks. J.W. from California
Pegasus was super to work with. Had all products in stock, were super knowledgeable and shipped quickly. S.T. from Illinois
Thanks for the help. Your customer service is always top notch. P.G. from Texas
I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something. R.H. from Texas
I appreciate the variety of bits you carry! Good prices, and almost always have what I need to keep the car going. Also appreciate your support of my club, VSCDA! T.P. from Michigan
I just want to thank you for the great help and for the fast response. I wish all my vendors were like you - that they make the customers their first priority. M.H. from Kuwait
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
I just wanted to express how pleased I am with the service I receive from Pegasus Auto Racing Supplies. It was hard to find one place with everything that I need and that ship to Canada. To me there is only one place to get anything of this nature, and that place is Pegasus! M.R. from Alberta, Canada
Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!! D.M. from Michigan
I found your company while surfing the net and I am amazed at the pieces you stock for someone who needs to fabricate parts. Your service is terrific and when talking on the phone to your customer service I felt like you actually 'wanted' my business. Thanks for the good service and keep it up. J.C. from Texas
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

