What customers are saying about our service and our website

Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime!  G.B. from Texas

Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service.  M.C. from Florida

You guys provide the best service of any place I do business.  J.W. from Oklahoma

Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price.  W.B. from Scotland

I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer.  J.C. from Texas

Always good prices. Fast, reliable shipping. The service that I continue to get is so good in fact, that it's a bit of a shame that I may never have to talk to someone in Customer Service. Will continue to do business with Pegasus.  Google Trusted Store reviewer

Verry Much Impressed. I just received my order today after ordering it online yesterday early evening. I have to say I'm very much impressed with the speed & efficiency the order was delivered. Job well done. If only other auto parts companies were as good. Thanks.  J.H. from Ontario, Canada

Was looking for a product that was sold out across the country. They assured me they had it, and got it to me in time for Christmas.  Google Trusted Store reviewer

Super fast shipping on parts. I ordered parts from you all and was extremely happy at the packaging and how fast they came not to mention the great prices.  M.M. from Florida

I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys.  M.H. from Indiana

I just wanted to thank you for helping me out with this situation. Your customer service was outstanding and I have already HIGHLY recommended you to numerous friends!  C.W. from Texas

I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!!  L.F. from Wisconsin

You guys are SOOOOOO cool! Real parts, excellent prices, and customer care way beyond the call of duty. The six bucks shipping refund isn't the issue. The fact that you refunded it, and notified me, proves your caliber. Not to forget that you had arcane items IN STOCK, or that your website permits "quick ordering", or that your PAPER catalog has excellent and clear info!  C.P. from Hawaii

Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful.  J.T. from Australia

After switching an order from 3 day air to ground service to save on shipping and still get guaranteed delivery on the third day: "Thank you for your prompt attention to my order. Great customer service! Nice to find these days ... not the usual!"  W.M. from Virginia

Thanks for your help. This was my first order with you and I was very pleased with the friendliness and service!  G.P. from Florida

Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs.  Google Trusted Store reviewer

I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something.  R.H. from Texas

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

Prompt Delivery. Just a note to thank the Pegasus staff who processed my order this week. New Zealand is a long way from WI and yet the goods that I ordered on Tuesday night here in NZ arrived in my hands this afternoon, Friday. This is fantastic service. Thank you all.  B.M. from New Zealand

Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age.  A.G. from Australia

Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome.  A.F. from Singapore

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.