What customers are saying about our service and our website

Your website is one of the best out there. Very easy to find exactly what I was searching for. Very well thought out!  T.Z. from Arizona

Always my top choice for fast ordering and prompt shipment!  M.M. from New York

This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer.  T.C. from Tennessee

Good job. You guys rock. Thanks!!  J.W. from Florida

After receiving a refund for an estimated shipping charge that was too high: "I realize that it is the right thing for a business to do, but these days, people and businesses that do the right thing are becoming harder and harder to find. I appreciate the customer service I've received from Pegasus."  A.B. from British Columbia, Canada

Pegasus stocks hard-to-find parts. "Looked around the web at various aerospace and aviation suppliers and forgot these [metric jet nuts] were right under my nose at Pegasus! High quality and you can get quantity discounts too! Pegasus rocks."  K.L. from Illinois

Thanks once again for such wonderful service. Order was placed Thursday evening (Australian Time) and delivered Monday morning. Wonderful.  J.T. from Australia

These folks are the best -- best products, service, shipping times, etc. Have been consistently delighted with everything I've gotten from them.  B.H. from Michigan

The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time.  J.S. from New South Wales

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime!  G.B. from Texas

Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better.  G.I. from Florida

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

Fast delivery. Great customer service. Great price.  G.N. from Ohio

The replacement order arrived today, just as you promised. I am overwhelmed by Pegasus' handling of what was a UPS failure. Your extraordinary efforts to make things right for this customer will make Pegasus my first choice for parts and supplies in the future.  B.M. from Florida

Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!!  N.A. from Illinois

I have used other vendors. Pegasus is the *only* vendor that always has the parts in stock, and gets them shipped immediately.  J.S. from Oregon

I've been ordering from Pegasus for years and they have never let me down. Its rare to find a combination of quality parts, quality service, fast shipping and knowledgeable staff that actually race (and use their own products). If an item is available at Pegasus, i wont even look anywhere else.  K.K. from Illinois

Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you.  P.R. from Illinois

I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products.  R.B. from Pennsylvania

As usual, service was excellent from Pegasus.  S.L. from Georgia

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.