What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus. O.J. from Florida (yes, those are his real initials)
Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus! J.K. from Kansas
Wow! Thank you so, so much. Amazing service from my friends at Pegasus. I can't tell you how much I appreciate it. I feel very lucky to deal with such lovely people. E.M. from England
Very impressed with the quick response that Pegasus always provides on items ordered. Couldn't ask for more every time I deal with Pegasus! M.T. from Michigan
Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life. J.T. from Washington
I just wanted to thank you for helping me out with this situation. Your customer service was outstanding and I have already HIGHLY recommended you to numerous friends! C.W. from Texas
I know of nobody that does a better, faster or more reliable job getting orders to me. M.W. from Colorado
I would like to thank your team for fast efficient service. I was blown away by how quick it showed up - something we never see in Australia. I have purchased parts from overseas many times before but you guys have been the most impressive! Thanks again for your help and prompt response. P.B. from Australia
All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question. Google Trusted Store reviewer
I just want to send a quick note thanking Pegasus and its staff for hosting Roger Caddell and the data acquisition seminar this past Saturday. The information Roger relayed was very insightful and valuable for new and experienced users of the AIM products. I also have a stronger appreciation and allegiance to Pegasus for taking the time and effort on a Saturday to support their customers. It is very much appreciated. M.M. from Minnesota
Fast delivery. Great customer service. Great price. G.N. from Ohio
Please pass along my appreciation of your outstanding service. I recommend Pegasus to my colleagues, and will continue to use your products. Congratulations on a top notch process and team. B.H. from Connecticut
Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome. A.F. from Singapore
I just wanted to express how pleased I am with the service I receive from Pegasus Auto Racing Supplies. It was hard to find one place with everything that I need and that ship to Canada. To me there is only one place to get anything of this nature, and that place is Pegasus! M.R. from Alberta, Canada
I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys. M.H. from Indiana
I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind. S.G. from Florida
Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers. R.J. from Florida
Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age. A.G. from Australia
Pegasus has the best delivery time of anyone I've used mailorder, for anything. Great job, guys. D.Y. from Michigan
As usual, service was excellent from Pegasus. S.L. from Georgia
Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!! J.M. from Florida
Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them. Posted on www.alfabb.com
I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that. G.B. from Australia
You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN! P.K. from North Carolina
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

