What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List. M.M. from California
Prompt Delivery. Just a note to thank the Pegasus staff who processed my order this week. New Zealand is a long way from WI and yet the goods that I ordered on Tuesday night here in NZ arrived in my hands this afternoon, Friday. This is fantastic service. Thank you all. B.M. from New Zealand
Service and delivery were absolutely fantastic! Another provider let me place the order without alerting me that they were out of stock for the next 6 weeks (so I canceled). Pegasus had 6 seats in stock, shipped it out the same day I ordered it, and gave me free shipping, and got the seat to me in 3 days across half the country! Additionally, the employee I spoke to on the phone was extremely friendly and helpful. This is how shopping for parts online should be! C.A. from North Carolina
I just wanted to thank you for helping me out with this situation. Your customer service was outstanding and I have already HIGHLY recommended you to numerous friends! C.W. from Texas
Your website is one of the best out there. Very easy to find exactly what I was searching for. Very well thought out! T.Z. from Arizona
Pegasus has the best customer service, very helpful and fast. T.Q. from Colorado
I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative. M.D. from California
Excellent service! Parts exactly as described. Never any question. Never taking a chance. G.A. from New Mexico
Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus. C.B. from Alabama
Thank you for the info and the effort. It is good to do business with a vendor that obviously believes in customer service. There is way too little of that these days. E.E. from Texas
Wow, impressively fast service... Thank you for your outstanding customer service. J.B. from Washington
Thanks for the email and thanks for taking the initiative to save me some money! I appreciate the personal email to let me know. So many transactions today feel like you are talking to computers so it's nice when a simple email is sent. Thanks again! K.W. from Indiana
I've been ordering from Pegasus for years and they have never let me down. Its rare to find a combination of quality parts, quality service, fast shipping and knowledgeable staff that actually race (and use their own products). If an item is available at Pegasus, i wont even look anywhere else. K.K. from Illinois
Thank you. I received my credit memo funds. I would also like to thank you for your excellent customer service and will be recommending your company to my racing colleagues. B.N. from Australia
Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers. R.J. from Florida
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
Pegasus delivers! I order from Pegasus because their order response time is the best! Even if I order it at 3pm it is out the door and on it's way to me the same day. I refer all of my teams to Pegasus for the same reason. Thank you for dedication to excellent service. M.C. from Florida
Great resource and a professional organization. I will definitely check their site first when the need arises. Clear concise information. I can see why they are highly recommended. K.R. from California
Always great service and prompt delivery. G.H. from Florida
I really appreciate you having the parts in stock that I need. Product availability is critical when working in purchasing. I look forward to continuing to purchase product from you now, and in the future. Thanks. C.F. from South Carolina
I found your company while surfing the net and I am amazed at the pieces you stock for someone who needs to fabricate parts. Your service is terrific and when talking on the phone to your customer service I felt like you actually 'wanted' my business. Thanks for the good service and keep it up. J.C. from Texas
I have been a customer since 1988 when I started SCCA racing. Your catalog is the bible. I can't tell you how much I learned just from reading it. Please keep up the great work and know that many of us highly value your company, and dedication to us little guys. M.H. from Indiana
I know of nobody that does a better, faster or more reliable job getting orders to me. M.W. from Colorado
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

