What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer. J.C. from Texas
Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race! K.F. from Missouri
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers. Google Trusted Store reviewer
Always my top choice for fast ordering and prompt shipment! M.M. from New York
The Pegasus website is easy to navigate considering all the oddball things I plugged into my mega-order. It is stable and didn't unexpectedly dump my whole order just because I forgot to cross a 'T' or dot an 'I' somewhere. Refreshing! S.T. from California
Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
Great parts and people. I have had no problems with anything I have ever bought from Pegasus. I will be buying more from Pegasus. D.B. from Alabama
Everything about Pegasus is awesome. I can always count on them when I am in a bind. They are super friendly and always so helpful. I recommend them to everyone I know, and I try and buy everything I can from them. Thanks guys and gals! You all rock! B.C. from California
I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice. J.B. from England
Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!! D.M. from Michigan
I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU. J.E. from Australia
Thank you so much for your help - great customer service! I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
I just received my order today and I wanted to say THANK YOU for the care you took in packing it. The outer box looks like it took a fair beating on the way here, but I am happy to report that everything inside was packed so well that it all arrived in perfect condition. You made my day! J.H. from Texas
Great to deal with - fast and reliable. Would always use when products are not available in Australia. A.W. from Queensland
Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again. D.L. from Alabama
Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure. M.D. from Washington
Very good products and excellent service by the Pegasus staff. H.G. from Florida
When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus. D.S. from Ontario, Canada
I appreciate the variety of bits you carry! Good prices, and almost always have what I need to keep the car going. Also appreciate your support of my club, VSCDA! T.P. from Michigan
I received all my orders from Pegasus faster than an express order done in Europe/UK. So you have: quality, price and unique delivery time! S.K. from Switzerland
Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers. R.J. from Florida
They always seem to have it in stock and they deliver quick. Their website is well designed and easy to navigate. I shop around to confirm pricing but I always seem to end up at Pegasus 95% of the time. Google Trusted Store reviewer
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

