What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age. A.G. from Australia
I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something. R.H. from Texas
The items were the right price, delivery was quick, reliable and trouble free. Made it to Australia in quick time. J.S. from New South Wales
Pegasus is a really great company to deal with! I've placed several orders and each was shipped the same day. The parts are always packed extremely well, nothing is ever missing. For one order your staff even went out into the warehouse and put their hands on the parts to verify some specifics so I got what I was looking for. E.M. from Illinois
I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative. M.D. from California
The website and search feature is amazing. The best online/search catalog I've used. D.O. from Virginia
Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime! G.B. from Texas
Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers. Google Trusted Store reviewer
Verry Much Impressed. I just received my order today after ordering it online yesterday early evening. I have to say I'm very much impressed with the speed & efficiency the order was delivered. Job well done. If only other auto parts companies were as good. Thanks. J.H. from Ontario, Canada
This was my first time ordering from you and the whole process has been a pleasure, the online ordering was so easy, the status of the parts, and quick delivery, It's almost fun. I will be ordering from you again. R.E. from Ontario, Canada
The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof. G.S. from Wisconsin
I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that. M.R. from New Jersey
A very slick, user friendly online system. Well done! M.G. from Australia
Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right. C.F. from Australia
All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question. Google Trusted Store reviewer
Thank you for your thoughtfulness. You guys have been first class. Will be at Road America this July. Hope to see you all there! J.C. from California
I just wanted to express how pleased I am with the service I receive from Pegasus Auto Racing Supplies. It was hard to find one place with everything that I need and that ship to Canada. To me there is only one place to get anything of this nature, and that place is Pegasus! M.R. from Alberta, Canada
Product is as advertised. Thanks Pegasus for your fast shipping and quality products! D.S. from Florida
I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again! R.G. from Ontario, Canada
Pegasus gave great detail on the item description which helped me select exactly what I needed. C.L. from California
Thanks for putting together such a simple web site. It was quite easy to find the items I didn't have a part no. for and for those I did! I'll be back!! J.M. from Michigan
After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs." J.C. from Ohio
Was looking for a product that was sold out across the country. They assured me they had it, and got it to me in time for Christmas. Google Trusted Store reviewer
The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else? A.G. from Kentucky
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.