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What customers are saying about our service and our website

The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.

The service at Pegasus was incredible. There were several different products that I could have used and they walked me through each one to help me make the most informed decision. Since I have a Turbo Honda motor in my Lotus, I didn't expect them to be experts on this swap, but they still gave me all the base info on how the electronics should communicate with each other. That helped me decide what parts I should get and how to expect them to work in the car.  K.L. from Illinois

The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof.  G.S. from Wisconsin

Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs.  R.Z. from Ohio

Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs.  Google Trusted Store reviewer

Pegasus is an excellent business. I rely on Pegasus for high quality (hi-temp and hi-pressure) custom racing hoses. They use the highest quality components and the finished products are outstanding. Shipping is prompt and service is the best. Of course, they are from Wisconsin, one of the last remaining sites of professionalism and courtesy and the only source of good cheese.  D.N. from California

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

Looked all over for a certain fitting to modify my race car. Pegasus was the only one who had it. Perfect fit! They got me up and running.  K.S. from Virginia

Can't say enough good things about how great the service and shipping is from Pegasus! Thanks!  K.T. from Ontario, Canada

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

I emailed you at 8:00 am Saturday morning, stuff arrived in Sydney at 1:45 am Sunday, and delivered to my office 2:00 pm today Monday. Can't get much better service than that.  G.B. from Australia

Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me.  P.P. from Illinois

Always my top choice for fast ordering and prompt shipment!  M.M. from New York

I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies.  P.S. from New Jersey

Thank you for your thoughtfulness. You guys have been first class. Will be at Road America this July. Hope to see you all there!  J.C. from California

The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else?  A.G. from Kentucky

Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable.  T.G. from Connecticut

Wow! Thank you so, so much. Amazing service from my friends at Pegasus. I can't tell you how much I appreciate it. I feel very lucky to deal with such lovely people.  E.M. from England

Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work.  D.R. from Alberta, Canada

Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them.  Posted on www.alfabb.com

As you all know, sometimes it's tough trying to find a supplier of odd shaped or sized items. Well, Pegasus came thru for me and the quality is there to boot. Additionally, it was fair priced and shipped fast. You can't do better than that!  J.T. from Colorado

I really appreciated the follow-up email letting me know when parts that I needed were back in stock and providing the link I needed to go right to the part. Great service!  J.L. from Indiana

I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer.  J.C. from Texas

Always great service and quick shipping. Recently had a small shipment lost/delayed by the carrier and Pegasus sent me a replacement part overnight at no charge. I didn't even ask. Way above and beyond!!  N.A. from Illinois

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.