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What customers are saying about our service and our website

The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.

These guys are helpful and know what you need. Great advice, good to deal with.  F.P. from New Zealand

I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind.  S.G. from Florida

5 Star Enterprise. Very good service & quality products as always. Pegasus is on the A List.  M.M. from California

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

Best service and quality products. Delivery is prompt and representatives were extremely knowledgeable.  T.G. from Connecticut

Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus!  J.K. from Kansas

Thanks for the help. Your customer service is always top notch.  P.G. from Texas

I have been a long time customer but recently because you have become a sponsor of vintage racing, (VSCDA), I have tried to make ALL of my purchases from Pegasus. Thank you for your support of vintage racing and your excellent and speedy parts delivery!!  D.B. from Indiana

After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs."  J.C. from Ohio

Fast delivery. Great customer service. Great price.  G.N. from Ohio

Subject: Service quality. You guys are sooooooo much better than the competition! Thanks.  J.W. from California

The website and search feature is amazing. The best online/search catalog I've used.  D.O. from Virginia

A very slick, user friendly online system. Well done!  M.G. from Australia

Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race!  K.F. from Missouri

Always the best products. Pegasus is number 1 in performance products, none better. Super fast shippers.  J.B. from Maryland

Good job. You guys rock. Thanks!!  J.W. from Florida

I placed an order with you last week and I have to tell you the service was great! I had a glitch in the credit card processing and both ladies I worked with were very kind and expedient. Please thank them for me. I will be doing more business in the future. Keep up the good work. It is nice to feel like a wanted customer.  J.C. from Texas

I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again!  R.G. from Ontario, Canada

Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right.  C.F. from Australia

Great website and product selection. Website is informative and very useful. Keep up the good work.  G.H. from Australia

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.

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