What customers are saying about our service and our website

My last order was for some small decals and while placing the order online I just clicked on the usual UPS shipping method. Soon after I received a call suggesting changing the shipping method to US Mail to save a few bucks. Pegasus is a great company to deal with.  E.M. from Illinois

Thanks for your help. This was my first order with you and I was very pleased with the friendliness and service!  G.P. from Florida

Pegasus service, as always, is exceptional. I have been a customer for over 30 years and have never been disappointed in the experience. Thank you.  P.R. from Illinois

Good job. You guys rock. Thanks!!  J.W. from Florida

By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best!  G.A. from Ontario, Canada

You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way.  D.R. from Illinois

Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price.  W.B. from Scotland

I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products.  R.B. from Pennsylvania

After switching an order from 3 day air to ground service to save on shipping and still get guaranteed delivery on the third day: "Thank you for your prompt attention to my order. Great customer service! Nice to find these days ... not the usual!"  W.M. from Virginia

I cannot tell you how much I appreciate your company. Your product selection is great and you seem to have everything I need in stock. Your catalog and on-line tech articles are great. Many thanks.  P.T. from Georgia

I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia.  B.W. from Australia

Great company. Super nice to deal with. Fast shipping times.  B.Z. from Georgia

Thank you for your email response and for taking care of my problem. It's great to work with a vendor that is proactive in resolving customer issues. I'm looking forward to doing more business with your company in the future.  H.B. from Iowa

Thank you for the excellent customer service. I know I can always count on your technical advice and prompt service.  K & K Racing and Restorations

Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus!  J.K. from Kansas

Just wanted to say that I work in a field that is dependent on our web site. I feel that the "user friendliness" of your site exceeds ours. I am very impressed and think that whoever did it for you really did a stand up job. My congratulations to you and your company for a job and web site well done.  J.B. from Louisiana

Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better.  G.I. from Florida

What a pleasure dealing with a company with scruples, integrity, and just doing the right thing. Thank you so much. Look forward to the next time we do business together again. I will highly recommend your company to others for sure.  D.W. from Connecticut

I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies.  P.S. from New Jersey

This winter the hand throttle cable broke on my tractor. I know farming is pretty far from auto racing, but as most people know, if you farm you become a mechanic by default. I called my tractor dealer who said I couldn't just buy a cable, but I had to buy the entire assembly for $272. The mechanic in me said that is ridiculous. So through a quick web search I discovered Pegasus could make custom cables. I figured it had to be worth a try. I called and talked to Bob and explained my predicament. I described the cable to Bob and he said, "just mail it to me and let me see what I can do". When he received it he called me and told me that he could have one made with the proper specs. I received my cable within a week and the quality and operation is far superior to the cheap OEM cable that came on my tractor. So, no glamorous auto racing story here just a very satisfied customer who saved over $200 by working with Pegasus. I am also very happy to know the there are still people like Bob that are dedicated to good customer service even though the customer is just a poor Tennessee dirt farmer.  T.C. from Tennessee

Although I just got my 1964 Dodge 330, I needed a couple of parts right away. Pegasus had them in stock and they were shipped out right away. A pleasure to do business with. I will be back for more parts soon!  M.E. from Arizona

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.