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What customers are saying about our service and our website

The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.

Subject: Service quality. You guys are sooooooo much better than the competition! Thanks.  J.W. from California

I have made frequent orders lately and I have to tell you that you guys are awesome! I can't believe how quick I get my parts. I don't know how it could get done any better! Thanks again for your quick service.  W.M. from Indiana

Pegasus is awesome, the sales people are very helpful and they can get about anything I need to race!  K.F. from Missouri

Have been a customer of Pegasus for 20 years. They always perform and always make sure my purchase is right. They have even corrected me when I order something wrong. They strive to get to know their customers.  Google Trusted Store reviewer

I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something.  R.H. from Texas

Chris & Carla: Just a note about the great article in PRI Magazine. Everyone is very glad you're back at the helm of Pegasus Auto Racing Supplies.  G.G. from Illinois

I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative.  M.D. from California

Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!!  D.M. from Michigan

When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus.  D.S. from Ontario, Canada

You guys are SOOOOOO cool! Real parts, excellent prices, and customer care way beyond the call of duty. The six bucks shipping refund isn't the issue. The fact that you refunded it, and notified me, proves your caliber. Not to forget that you had arcane items IN STOCK, or that your website permits "quick ordering", or that your PAPER catalog has excellent and clear info!  C.P. from Hawaii

This was my first time ordering from you and the whole process has been a pleasure, the online ordering was so easy, the status of the parts, and quick delivery, It's almost fun. I will be ordering from you again.  R.E. from Ontario, Canada

You guys are awesome! Just wanted to say a quick thanks for your great service, professional parts and super fast postage.  F.H. from Australia

The goods arrived this morning. Super fast and efficient. Thank you very much.  M.P. from Italy

Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!!  D.P. from Florida

Excellent communication throughout the purchase and delivery. I would pay double to be able to deal with people with principles like the folks at Pegasus.  C.B. from Alabama

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

Thanks so much for getting my order out so quickly. You all have the best customer service, prices and fastest shipping that I've seen in a long time. I will gladly buy from you again.  D.L. from Alabama

I just placed my first order with Pegasus and I wanted you to know that it was a superb on-line shopping experience. Keep up the good work!  D.P. from Pennsylvania

My recent purchase was small, but critical to my project. The Brake Bleeder Assembly was precisely what I needed and it is a quality piece of kit. More importantly though was my experience with the folks at Pegasus. I had been looking for a solution to building a remote bleeder system and two other supply companies were of no help to me. Indeed they said it couldn't be done. I guess no one told Pegasus.  S.T. from North Carolina

Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price.  W.B. from Scotland

The on-line ordering with in-stock indication is awesome! Even ordering custom numbers [vinyl graphics] was entirely painless and foolproof.  G.S. from Wisconsin

Great parts and service. AAA+ I will definitely be back.  W.H. from New Zealand

Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better.  G.I. from Florida

Just a short note to thank you for the excellent service your company offers. I have ordered from you for many years and always with great results. It's nice to work with such a reliable organization. No one matches your supply, your prices, and the speed with which you are able to get product out the door.  M.L. from British Columbia, Canada

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.