What customers are saying about our service and our website

Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right.  C.F. from Australia

Although I just got my 1964 Dodge 330, I needed a couple of parts right away. Pegasus had them in stock and they were shipped out right away. A pleasure to do business with. I will be back for more parts soon!  M.E. from Arizona

GREAT COMPANY! Excellent to deal with. Fast shipping and great people!  R.V. from Louisiana

I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind.  S.G. from Florida

You guys provide the best service of any place I do business.  J.W. from Oklahoma

I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU.  J.E. from Australia

These folks are the best -- best products, service, shipping times, etc. Have been consistently delighted with everything I've gotten from them.  B.H. from Michigan

I've always had good success with my dealings with Pegasus. The only snafu was an experiment in shipping which didn't go as planned. One time out of 50+ purchases in 7 years. Not a bad record.  T.M. from Indiana

After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.)  T.M. from Michigan

Thank you. I received my credit memo funds. I would also like to thank you for your excellent customer service and will be recommending your company to my racing colleagues.  B.N. from Australia

Every thing I have ever ordered has been in stock or they get it to me very quickly. Whether I call in an ordwr, do an internet order or talk to a tech person, I have always (without exception) been fully satisfied. They are a great place to shop for my racing needs.  Google Trusted Store reviewer

Always great service and prompt delivery.  G.H. from Florida

The replacement struts arrived today. Thank you so much for all your help. This is why we purchase from Pegasus!  H.M. from California

I know of nobody that does a better, faster or more reliable job getting orders to me.  M.W. from Colorado

Prompt and Accurate Customer Service. I basically screwed up my order, emailed changes to them, and they made sure my order was sent with the correct items. Great service.  K.C. from California

You seem to treat everyone like you know them personally and feel that you have a hand in each build that you hear about and supply parts for. This is truly a winning attitude. Just another reason that Pegasus is truly the best!  M.R. from Alberta, Canada

Typical Pegasus service. Call to order - they ship - we receive - no problems ever  L.R. from North Carolina

Customer service, as usual and expected, was excellent. Advice was free and respectful. Customer service keeps me coming back, especially when solving the tough questions.  P.R. from Texas

Subject: Service quality. You guys are sooooooo much better than the competition! Thanks.  J.W. from California

I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that.  M.R. from New Jersey

These guys are helpful and know what you need. Great advice, good to deal with.  F.P. from New Zealand

You're always the first place I check when needing racing components. I'm often surprised by products you have. Yesterday I intended to order some Red Line Gear Lube and noticed the vinyl graphics section. I needed a couple of pieces of custom vinyl and ordered it in the middle of the afternoon. I shocked when it was on my doorstep before noon today. I really appreciate your business, your customer service, and your attention to detail. Great company!  K.O. from Minnesota

Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus!  J.K. from Kansas

While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.

Customer satisfaction is the most important measure of our success

If we ever fall short of your expectations, please let us know about it.