What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind. S.G. from Florida
Always my top choice for fast ordering and prompt shipment! M.M. from New York
Great website and product selection. Website is informative and very useful. Keep up the good work. G.H. from Australia
Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them. Posted on www.alfabb.com
Have dealt with these folks on several occasions I cannot say enough about the great customer service and knowledge of the staff. Well Done!! D.M. from Michigan
Just received new caps and want to thank you for taking care of the problem. Your company's response is much appreciated. I will certainly consider you guys as my first choice for future racing supplies. H.R. from New York
I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing! E.S. from Adelaide
Thank you Suzie for the great customer service! I can count on Pegasus Auto Racing for all my racecar building needs. You guys rock! D.K. from Georgia
Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service. J.G. from Wisconsin
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
After switching an order from 3 day air to ground service to save on shipping and still get guaranteed delivery on the third day: "Thank you for your prompt attention to my order. Great customer service! Nice to find these days ... not the usual!" W.M. from Virginia
Pegasus remains the absolute go-to place for road racing products. The service, availability of parts, and shipping are the best you can get. I have been using Pegasus for over 15 years and they just get better. G.I. from Florida
I wish to thank the Team at Pegasus for their prompt and helpful service over many years. I have never had a problem and would recommend them to my fellow racers here in Australia. B.W. from Australia
Thank you so much for your help! Great customer service. I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
I write this to tell you how impressed I was. What you did for me is very rare and I am thankful for your effort. What you did carries me through all the lesser attempts by others who don't fully appreciate what customer service is! Thank you again! R.G. from Ontario, Canada
I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies. P.S. from New Jersey
Great service! Pegasus has always provided incredible service. Delivery is very predictable and reliable. I have used Pegasus as my primary supplier for over 10 years. R.Z. from Ohio
Your company is the most dependable and fast. If you have it, I will buy without looking anywhere else. Keep up the great job. B.G. from Pennsylvania
Thanks so much, these parts are apparently rare! I've been looking everywhere. Send me some a couple of stickers for the car and I will be sure to tell everyone how Pegasus will go the extra mile for customer satisfaction!! J.M. from Florida
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN! P.K. from North Carolina
Subject: Service quality. You guys are sooooooo much better than the competition! Thanks. J.W. from California
Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work. D.R. from Alberta, Canada
Great service guys. Ordered on Friday, got a follow-up email re shipping on [my] Friday evening, received the goods on Monday morning - in Scotland! I couldn't have got the stuff any quicker from a UK supplier even if they could have matched the price. W.B. from Scotland
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

