What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
I had a problem with an order I placed. I screwed up. The person that answered the phone went out in the shipping area, opened up the order and fixed my problem. No being put on hold. No hassle. Just good old fashioned service. Thanks!! L.F. from Wisconsin
Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work. D.R. from Alberta, Canada
Thanks, you're the best! Pegasus has other customers local to me and they told me the service was great! They were right. C.F. from Australia
Great people to do business with. I bought several items from these guys and was very pleased with the items and their attention to their customers. R.J. from Florida
Thanks for the email and thanks for your attention to detail. It's a pleasant surprise in this day and age. A.G. from Australia
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
Thanks, It's nice to find people that will work with you, even when the customer places the wrong order!! D.P. from Florida
Thanks for your help sending out a new order quickly when UPS lost my package. Service like that is why I always check with Pegasus first when I need something motorsports related. I tell others about shopping with Pegasus as well. M.R. from Louisiana
My last order was for some small decals and while placing the order online I just clicked on the usual UPS shipping method. Soon after I received a call suggesting changing the shipping method to US Mail to save a few bucks. Pegasus is a great company to deal with. E.M. from Illinois
I just wanted to say thank you for your outstanding service! I only discovered you folks a few weeks ago and despite the distance between us I am hooked! I can order a part from you guys and have it on my doorstep before someone locally even pulls it off the shelf. You guys are top notch. Please pass this along. I want everyone at PEGASUS to know that even their smallest customer appreciates all of their hard work! Thank you! J.B. from California
As you all know, sometimes it's tough trying to find a supplier of odd shaped or sized items. Well, Pegasus came thru for me and the quality is there to boot. Additionally, it was fair priced and shipped fast. You can't do better than that! J.T. from Colorado
Very impressed with the quick response that Pegasus always provides on items ordered. Couldn't ask for more every time I deal with Pegasus! M.T. from Michigan
Quick delivery, good pricing, and excellent quality. I have been a Pegasus customer for almost 20 years now. They have never disappointed me. Customer service is the best, timely shipping, and the quality of the parts is never an issue. E.C. from Ohio
Good job. You guys rock. Thanks!! J.W. from Florida
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.