What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
I could not believe how quick the shipping was to Australia and the price, well it was so cheap that I didn't believe it would arrive so quickly. I bought something else from another city in Australia which took longer to arrive than the one from Pegasus in the USA. Well Done Pegasus Racing! E.S. from Adelaide
All the parts I wanted were in stock and shipped as requested. They arrived when they were expected. Great website to order from, great stock of the needed parts. Seamless as expected. Pegasus is my racing parts place without question. Google Trusted Store reviewer
I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies. P.S. from New Jersey
After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.) T.M. from Michigan
Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me. P.P. from Illinois
You folks are AWESOME! Thanks for keeping the customer in mind. I wish more companies thought the same way. D.R. from Illinois
The replacement struts arrived today. Thank you so much for all your help. This is why we purchase from Pegasus! H.M. from California
Extremely happy with the service. Easy to use online catalogue and shipped across the world to Singapore in 2-3 days. Awesome. A.F. from Singapore
John went out of his way to look up a supplier for me and even went into their inventory to verify that they had the same part. Even gave me the part number and the number on hand. Please acknowledge John for doing an outstanding job. He has provided service above and beyond anything expected. S.H. from Oregon
After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs." J.C. from Ohio
I just placed my first order with Pegasus and I wanted you to know that it was a superb on-line shopping experience. Keep up the good work! D.P. from Pennsylvania
A big thank you for providing a quality product to help me convert an old Bosch CIS-E VW fuel system to -6an lines. I haven't found anyone else who makes them and they were the perfect thing to get my car running again. I'll probably be ordering more to convert my other cars and my friends' cars since we all have crusty old VWs that have obsolete NLA parts. I'll pass the word on about your parts. Thanks again. P.C. from Massachusetts
Your excellent service and product selection over the years is a statement to the exceptional team assembled at Pegasus. Whether it be sales or service I'm always amazed at the level of professionalism and customer attention your team exhibits. Your products are well defined with product descriptions that simplify the buyer's selection process and your attention to detail is unmatched. The processing and shipping of parts is state of the art. Thanks for the great service! J.L. from Washington
I just wanted to let you know how happy I am with your service. I'm just getting into car racing and have placed three orders in the last month. Service is quick, your website is easy to navigate and the phone people have been really helpful and informative. M.D. from California
Easily one of the most user friendly sites for ordering that I've used on the web. J.B. from Missouri
Just wanted to say thank you for your excellent parts inventory and delivery! I live in Canada and the last order I placed arrived the next day! I race a vintage MGB and your company usually has everything I need. Thanks again. R.E. from Ontario, Canada
A very slick, user friendly online system. Well done! M.G. from Australia
They always seem to have it in stock and they deliver quick. Their website is well designed and easy to navigate. I shop around to confirm pricing but I always seem to end up at Pegasus 95% of the time. Google Trusted Store reviewer
Very organized and professional group. Description of items I buy are always accurate. Enjoy purchasing from Pegasus. O.J. from Florida (yes, those are his real initials)
Pegasus had the better price on most of the stuff and they had it all. They also got the parts to me 2 days after I ordered them. I highly recommend them. Posted on www.alfabb.com
Always great service and prompt delivery. G.H. from Florida
Fast delivery. Great customer service. Great price. G.N. from Ohio
The problem is, you guys are too nice on the phone, you are too good at stocking things, and you're too good at shipping things the same day - how can I go anywhere else? A.G. from Kentucky
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.