What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
You guys ROCK! I placed a late order with no expectation it would ship today. I just got a shipment confirmation this evening and I'm ecstatic! Thank you! Pegasus comes in first place, AGAIN! P.K. from North Carolina
Great website and product selection. Website is informative and very useful. Keep up the good work. G.H. from Australia
Thank you for your efforts in organizing the AIM data seminar. I enjoyed the day. I also enjoyed seeing your facility. I was very impressed with the organization and cleanliness. After visiting your location it is easier to see how you consistently offer such outstanding customer service. J.G. from Wisconsin
I found your company while surfing the net and I am amazed at the pieces you stock for someone who needs to fabricate parts. Your service is terrific and when talking on the phone to your customer service I felt like you actually 'wanted' my business. Thanks for the good service and keep it up. J.C. from Texas
After being charged 49 cents to mail a couple of o-rings: "Thank you for being one of the few places that doesn't try to ship an o-ring via UPS and charge $10 for it. I'll take another look at your website for future needs." J.C. from Ohio
Unbelievable! I've already received my order. I wish I could get this kind of service from my other vendors. Keep up the good work. D.R. from Alberta, Canada
Thanks for the quick response. Just placed my order. Love the fact you have most items in stock. I will be a returning customer for sure. M.D. from Washington
Chris and Carla have done one hell of a job restoring the business to it's former glory. Pegasus is always 1st choice for me. P.P. from Illinois
Always the best products. Pegasus is number 1 in performance products, none better. Super fast shippers. J.B. from Maryland
When I need specialty items I always think of Pegasus first. I enjoy leafing through the catalog when I need something in particular. Always a pleasure buying things from Pegasus. D.S. from Ontario, Canada
I installed your product on my Toyota Land Cruiser that compared to the Samco tubing I recently purchased. Their hose cost me almost 2x the price compared to the tubing you offer. I really like your product over the Samco silicone coolant hose and I am looking forward to using more of your products. R.B. from Pennsylvania
I really appreciate you having the parts in stock that I need. Product availability is critical when working in purchasing. I look forward to continuing to purchase product from you now, and in the future. Thanks. C.F. from South Carolina
Pegasus is always a reliable vendor with quality products and quick service. Recommend them anytime! G.B. from Texas
Looked all over for a certain fitting to modify my race car. Pegasus was the only one who had it. Perfect fit! They got me up and running. K.S. from Virginia
Thank you so much for your help - great customer service! I will definitely be using Pegasus Auto Racing in the future! J.Y. from Australia
Pegasus sets the standard for customer service for any distribution business. Products are always available, shipments are incredibly fast and the customer service people are knowledgeable and friendly. I always go to Pegasus first for any of my racing needs. R.Z. from Ohio
The Pegasus website is easy to navigate considering all the oddball things I plugged into my mega-order. It is stable and didn't unexpectedly dump my whole order just because I forgot to cross a 'T' or dot an 'I' somewhere. Refreshing! S.T. from California
By the way, my two top mechanics demand I order from you guys as we have tried all the rest and you are the best! G.A. from Ontario, Canada
Always my top choice for fast ordering and prompt shipment! M.M. from New York
I'm a big fan of your shop. You have things in stock and they get shipped promptly. I just do track days now so I am not tearing up stuff like when I raced with SCCA but I will ring when I need something. R.H. from Texas
After being treated the way we treat all of our customers, one customer sent this message: "That's just awesome!!! Never had a company do that before!! I will make Pegasus a regular stop for parts from now on!!" (To us it was just business as usual - but we're glad that he was impressed with our customer service.) T.M. from Michigan
Thanks for the help. Your customer service is always top notch. P.G. from Texas
I've had nothing but great service from everyone at Pegasus. I have made multiple orders and they have come super quick. I haven't had a question go unanswered anytime I have called. The Pegasus team is definitely a knowledgeable and well liked company. For anything racing Pegasus is my first choice. Not once in my life have I entered a new sport/hobby and had all of the equipment this easy to obtain. From staying past closing time to help me get geared up, and all the simple questions I have on the phone, Pegasus is always the reliable source I go to when I need anything racing. J.S. from Wisconsin
UPS delivered my package one day late. You refunded my shipping without being asked to do so. Thanks for handling this in such a proactive way. Your service and expertise will keep me coming back. C.J. from California
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

