What customers are saying about our service and our website
The following is a random sample of the comments we get from customers nearly every day. Some entries are edited for brevity.
Just wanted to say thank you for realizing I ordered two items on separate occasions over the weekend and you combined shipping and refunded the difference. I used to run my own business for years and it's little things like that that make a huge difference. Really shows you're paying attention to what's going on and not just chucking things in a box and sending them on the way. I may not be the most prolific customer but you have one for life. J.T. from Washington
I would like to thank you for the ease and speed of my recent purchase. Your website is extremely well laid out, making it easy to find and order parts with or without part numbers. The shopping trolley and check out are well designed and easy to use as was the transport and order tracking. I was amazed at the speed of the purchase and delivery, I placed the order at about 2.30pm on Thursday 19/11/2009 and received all parts ordered at 9.24am Monday 23/11/2009 [in Australia]. All parts were neatly and securely packaged, my purchase experience has been absolutely brilliant. I would thoroughly recommend your company to anyone involved in motor sport or car modification. I would doubt that I could have received anything as quick if I had placed the order in Australia. I found your pricing more than competitive, the parts are very well made and most definitely would shop with you again, THANK YOU. J.E. from Australia
Pegasus racing is a really great company to deal with. I'm always impressed. I'll definitely recommend you to anyone for their racing supplies. D.R. from Virginia
Pegasus was super to work with. Had all products in stock, were super knowledgeable and shipped quickly. S.T. from Illinois
Fast delivery. Great customer service. Great price. G.N. from Ohio
I have made frequent orders lately and I have to tell you that you guys are awesome! I can't believe how quick I get my parts. I don't know how it could get done any better! Thanks again for your quick service. W.M. from Indiana
Ordering is easy and fast from their website. My order was filled and shipped same day, and delivery was fast. Thank You Pegasus! J.K. from Kansas
You seem to treat everyone like you know them personally and feel that you have a hand in each build that you hear about and supply parts for. This is truly a winning attitude. Just another reason that Pegasus is truly the best! M.R. from Alberta, Canada
The goods arrived this morning. Super fast and efficient. Thank you very much. M.P. from Italy
Just wanted to say thank you for your excellent parts inventory and delivery! I live in Canada and the last order I placed arrived the next day! I race a vintage MGB and your company usually has everything I need. Thanks again. R.E. from Ontario, Canada
I have been extremely impressed with the service you have provided on my purchase. I am not used to such a good service in the UK, as quite often I have to educate/argue/beg with certain suppliers to provide the goods. It has been a breath of fresh air dealing with Pegasus! Thanks again for your help and advice. J.B. from England
Thanks for your help sending out a new order quickly when UPS lost my package. Service like that is why I always check with Pegasus first when I need something motorsports related. I tell others about shopping with Pegasus as well. M.R. from Louisiana
Please pass along my appreciation of your outstanding service. I recommend Pegasus to my colleagues, and will continue to use your products. Congratulations on a top notch process and team. B.H. from Connecticut
Very impressed with the quick response that Pegasus always provides on items ordered. Couldn't ask for more every time I deal with Pegasus! M.T. from Michigan
I was thoroughly impressed with the perfection that Pegasus Auto Racing Supplies achieves in its website, ordering process, shipping process, and customer service. They are truly a model to emulate for automobile sales companies. P.S. from New Jersey
I want to express my exceptional satisfaction with how you guys handle orders. Not once in my life had I been refunded some money because shipping was less than anticipated, so thank you for that. M.R. from New Jersey
You guys are SOOOOOO cool! Real parts, excellent prices, and customer care way beyond the call of duty. The six bucks shipping refund isn't the issue. The fact that you refunded it, and notified me, proves your caliber. Not to forget that you had arcane items IN STOCK, or that your website permits "quick ordering", or that your PAPER catalog has excellent and clear info! C.P. from Hawaii
The service at Pegasus was incredible. There were several different products that I could have used and they walked me through each one to help me make the most informed decision. Since I have a Turbo Honda motor in my Lotus, I didn't expect them to be experts on this swap, but they still gave me all the base info on how the electronics should communicate with each other. That helped me decide what parts I should get and how to expect them to work in the car. K.L. from Illinois
Wow, impressively fast service... Thank you for your outstanding customer service. J.B. from Washington
While it's great to get positive feedback, we also want to hear your suggestions on how we can improve our website or our service. Click here to send an email message. We really do listen.
Customer satisfaction is the most important measure of our success
If we ever fall short of your expectations, please let us know about it.

