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Help Page

If you have any questions, concerns or suggestions on how we can improve our web site, please contact our web development team by clicking here.

Note: Your web browser must be set to accept Cookies in order to place an on-line order or to successfully maintain a logged in connection to our system. If you keep getting requests to log in, the most likely cause is that your browser is not accepting cookies.


Web Site Navigation

Search   Using our website search feature (near the top of each page) is usually the easiest way to find what you're looking for. Our keyword index file currently has more than 680,000 entries and it's growing every day. You can search for products (or even technical documents) by entering the Pegasus Part Number, the Manufacturer Part Number, short product descriptions, UPC Codes or by entering any combination of keywords related to the product that you are looking for. In general, entering fewer keywords will return more results. Entering additional keywords will usually return a smaller, more specific results set.

Search results may be divided into three sections: Technical Documents, Product Groups and Individual Products. Not all searches will have results in all three sections.

Note: The search function is not case sensitive. You can enter any combination of lower case or capitalized letters.

Hint: Keyword search sometimes works better if you enter a singular rather than plural term. For example: Try "Transponder" , rather than "Transponders". Often, the same results will be returned in either case.

Horizontal Menu Buttons   Buttons arranged in a horizontal row near the top and bottom of each page provide quick access to some of the most commonly used website features. Depending on the screen size that you are using, the number of choices on the top menu may be reduced. Only the most frequently used items are shown on very small screens. The horizontal menu near the bottom of the page provides the same choices regardless of the screen size.

Left Side Menu Buttons   When viewed on larger screen sizes, many pages also have a column of buttons along the left side of the page. If you are logged in, the buttons near the top of this left menu allow you to manage your on-line orders and to edit your account information. If you are not logged in, fewer option will be available.

On pages that don't display the left side menu, most of these same options are available by clicking the "Your Account" button at the upper right corner of the page.

Assuming that you are logged in and the left side menu is visible, you will see the following choices near the top of the left side menu:

Review Cart & Checkout: This page allows you to view the current shopping cart. You can modify your selections from this page, delete items, or check out.

Order History & FedEx or UPS Shipment Tracking: This page displays prior orders, whether placed by phone, fax or on-line. You can also easily track recent shipments with just a couple of clicks. You won't need to enter or copy any long, cryptic tracking numbers!

Log In: Existing customers can gain access to their accounts by entering their email address and password. Your default password is your Customer Number. You can easily change your password to one of your choice. New customers can create an account in just a minute or two. Note: Credit card information is never available from our web site. You will have to enter your credit card information each time you order. We believe this slight inconvenience is worth the added security that this provides.

Edit Your Profile: This link allows you to make changes to your account such as changing your billing address, email address or password.

Search for Products by Category   The vertical navigation bar on the left side of the page below the words "Major Categories:" allows you to search our product line by starting at major divisions and then clicking down through various levels of sub-categories until you find the parts you all looking for. The "Products" button on the Horizontal Menu performs a similar function.

Your Information is Secure   Don't worry about someone being able to access your credit card information from our web site. That information is never available. You will have to enter your credit card information each time you order. We believe this slight inconvenience is worth the added security that this provides. Our secure web site uses advanced 128 bit encryption technology. We will never share your email address with any other party. You can find out more about what we do to provide a Safe and Secure Website.

We Value Your Feedback   If you have any questions or wish to make a suggestion for improving this web site, please contact our webmaster by clicking here.

Thank you for visiting our web site!

The staff at Pegasus Auto Racing Supplies