Sales Policies & Website Privacy and Security Information
Pegasus Auto Racing Supplies, Inc.
Important Ordering Information and Terms and Conditions of Sales
Our order lines (Toll Free 1-800-688-6946, Local & International
1-262-317-1234) are available Monday through Thursday from 8:00
am through 6:00 pm, Friday from 8:00 am through 5:00 pm Central
Time. Fax line is open 24 hours (1-262-317-1201).
We accept Visa, MasterCard and Discover cards as well as PayPal. If you wish to use your American Express card, please use PayPal. You may also call ahead for shipping charges and then mail in a check or money order if you wish to prepay. (Your order may be held until the check clears.) You can also pay with a Bank Wire Transfer to avoid the wait for the check to clear.
Prices and terms are subject to change without notice. All shipments
will be made at prices prevailing at time of shipment.
We offer FREE Shipping on most orders over $199 shipped within the Continental United States.
Most orders are shipped within one business day of receipt.
Shipping charges are based upon the actual weight and dimensions
of each shipment. Some large, bulky items may be expensive to ship
via an air delivery method, regardless of weight. We can provide
you with an estimated shipping cost at the time you place your
order or contact you with actual shipping costs after the order
Very large or heavy items may require delivery by truck freight
or may be subject to oversize charges based upon package dimensions.
For orders shipped outside the United States, please allow extra
time for customs clearance. Due to our large volume of export business,
we have been able to negotiate very competitive international shipping
Hazardous items such as fire extinguishers and aerosol cans may
not be shipped outside of the United States. Within the United
States, a hazardous shipping fee may apply.
SHIPPING Follow this link to learn more about our great deals on international shipping.
Our outstanding claims experience with FedEx and UPS attests to the care
that is taken in packaging to prevent shipping damage. Any claim
for damage must be made to Pegasus immediately upon receipt. Be
sure to save the box and all packing materials. We cannot credit
you for the damaged merchandise until FedEx or UPS acknowledges the claim.
There is No Need to Call First. We will promptly
and cheerfully make satisfactory adjustments should an unused item
be defective or not as ordered. Please make a copy of the original
paperwork that came with your order. Clip out the Customer Return
Label from the lower right hand corner of the form and place it
on the outside of the box. Enclose the remainder of the form with
your returned items, and please indicate the reason for the return
(defective, wrong size, etc.) and the action you would like taken
(exchange, refund, etc.). Returns should be in original, undamaged
cartons and in the same condition as received. No returns accepted
after 30 days. No returns accepted on books, videos, software or
special orders. Returns not due to our error may be subject to
a restocking charge. Refunds are made via the original form of
payment only. If due to our error, we will send a FedEx or UPS Call Tag or refund your return FedEx or UPS
Ground shipping charges.
Please package returns properly. The picture below shows what happens when a small part is put into a standard envelope and mailed to us. If we receive anything at all, it's usually just a damaged envelope with no parts inside. The high speed sorting equipment used by the postal service will do this nearly every time. Please package any returns with care so that they arrive safely.
Auto racing is a dangerous sport and products are subject to failure
when exposed to the high stresses involved. All equipment, including
safety equipment, is sold without warranty, expressed or implied.
No warranty or representation is made to the product's ability
to protect the user from any injury or death. The user assumes
the risk. Pegasus is NOT responsible for damage, consequential
or otherwise, for equipment failure or mal-performance after installation.